Salesforce Administrator

Formula 1 covers a huge range of disciplines across a wide array of industry sectors, drawing the very best from our teams of technicians, engineers and media rights specialists and encouraging the creativity of experts in the fields of digital and traditional media, marketing and communications. From timekeeping, to software development, broadcast engineering and content creation, we are truly the 11th Formula 1 team.

We are recruiting for a Salesforce Administrator who would be based at our Media and Technology Centre in Biggin Hill. Do you have what it takes to be part of the world’s greatest sport and entertainment spectacle?

Main Duties & Responsibilities:

• System Administration: Configure and maintain Salesforce applications, including user profiles, permissions, dashboards, reports and flows.
  
  
• User Support & Training: Provide support to users by troubleshooting issues, guiding them on best practices, and produce training documentation to improve platform proficiency.
  
  
• Customization & Development: Work with cross-functional teams to understand requirements and implement customizations (such as custom fields, objects, and page layouts) and develop automation processes using Salesforce Flows.
  
  
• Data Management: Oversee data integrity, cleansing, and migration to ensure accurate and up-to-date records within Salesforce.
  
  
• Security & Compliance: Ensure that security controls, including user permissions and access levels, are properly configured to comply with company policies and industry standards.
  
  
• Release Management: Assist in the implementation of new Salesforce releases, ensuring smooth transitions with minimal disruptions to business operations.
  
  
• Quality Checking: Cross check Developers work for upcoming releases, write test scripts for User-testing to ensure all releases into production have no errors.
  
  
• Reporting & Analytics: Develop, manage, and optimize reports and dashboards to provide actionable insights to leadership and business teams.
  
  
• Collaboration: Work closely with business stakeholders, developers, and project managers to align Salesforce functionality with organizational goals and workflows.
  
  About You:
  
  
• Experience in a Salesforce Administrator role or similar
  
  
• Strong knowledge of Salesforce features, including profiles/permission sets/permission set groups, reports, dashboards and Flow
  
  
• Experience working in multiple salesforce clouds
  
  
• Salesforce Administrator and Other Salesforce Certifications
  
  
• An excellent problem-solver
  
  
• A detail-oriented and methodical person who takes pride in their work
  
  
• A strong communicator with skills and ability to work collaboratively with multiple teams of different technical ability
  
  
• Not afraid to make mistakes, quick to rectify and learn from them.
  
  
• A person who will challenge decisions, not simply accept the direction given and stay humble
  
  
• Someone who constantly seeks improvements
  
  Division:
  
  Technical