Salesforce Administrator

Leeds
4 days ago
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We’re looking for a Salesforce Administrator to join our growing team.

Day to Day You’ll Be:
In the first 90 days:

  • Focused on our CRM program to deliver top-notch functionality for Sales, Operations, and Marketing teams

  • Ensure consistent global processes across departments

  • Participate in backlog refinement to assist Product Owners with Salesforce capabilities and evaluate the pros and cons of specific implementation options

  • Configure and develop Salesforce functionality aimed at enhancing the Customer Experience for our Operations teams

    Beyond 90 days:

  • Continue to enhance the functionality and capabilities of the platform for our Service, Support, and Operations groups

  • Contribute your expertise to evolve the development team’s operating mode

  • Provide guidance on Salesforce capabilities to the business community

    Essential Skills & Experience:

  • Bachelor’s degree required - Computer Science, MIS or equivalent

  • Experience with Salesforce clouds with focus on Service and Experience Clouds

  • Demonstrated experience and knowledge of relational databases, data modeling, unit testing, and ETL tools

  • Experience with Agile development methodologies such as SCRUM and Kanban

  • Experience with web services (REST & SOAP, JSON, LWC, XML, APEX, VisualForce, and SOQL, etc.) a plus

    Desirable Skills & Experience:

  • Track record years’ of experience in software development with 3 of those years working on the Salesforce platform in an admin capacity

  • Direct experience working on CRM projects for middle market and enterprise size companies

  • Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development

  • Force Platform Certified Administrator Certification

  • Force Platform Certified Developer and AI Specialist Certifications

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