Clinical Systems Data Analyst / System Administrator

JOB TITLE: Clinical Systems Data Analyst / System Administrator

RESPONSIBLE TO: IT Manager

ACCOUNTABLE TO: IT Manager

WORKING HOURS: 40 hours a week

SALARY: £21,000 to £35,000 Negotiable depending on experience

LOCATION: Working across all PJ Care sites (Milton Keynes and Peterborough)

PJ Care has been rated as the "Best Care Home to Work for in the UK" in the annual ‘Best Companies’ awards, which have also ranked us in the top five best health and social care providers to work for.

We are seeking a Clinical Systems Data Analyst/System Administrator. This is a permanent and Full-time position covering all our locations. The Clinical Systems Data Analyst/System Administrator will Develop/Support/Integrate Company Data Systems, administer the effective use of all IT, systems and equipment across the organisation The right candidate will reflect the PJ Care values of Care, Compassion and Commitment.

RESPONSIBILITIES:

* To proactively engage in development management and support of Company data systems.

* Responsible for designing, developing, and deploying business analytics dashboards using Microsoft BI technologies such as SQL, Power BI, or other appropriate platforms, etc.

* To understand business requirements in the BI context and design data models to convert raw data to meaningful insights.

* To create dashboards and visual interactive reports using Power BI.

* To analyse data and present it through reports that can help in decision-making.

* To design, develop, and deploy Power BI scripts and perform efficient detailed analysis.

* Ability to communicate with business as well as technical teams.

* Ability to learn and quickly respond to rapidly changing business environment

* Be up to date about the best practices and advancements in development and design

* Multitasking and interpersonal skills

* Documenting, designing, and modelling solutions and explaining, representing, and discussing the same with the team

* Applying experience and knowledge to future solution considerations

* Have an analytical and problem-solving mindset and approach

* To manage company relationships with third party SASS suppliers

* Monitor and coordinate with third parties where necessary the resolution of faults in systems

Secondary Responsibility

To assist, manage, and administer the Company’s electronic systems, networks, and equipment as directed. Responsibilities include, but are not limited to, the following areas:

- Computer Networks and Associated Hardware/Software – Oversee installation, deployment and commissioning, regular maintenance, monitoring, and troubleshooting of company networks, servers, software systems and related infrastructure.

- Desktop Computers – Responsible for installation, troubleshooting, routine maintenance, user support, and system upgrades for all desktop workstations.

- Portable Computing Devices – Includes laptops, tablets, and mobile phones. Tasks involve provisioning new devices, configuring security settings, providing end-user support, performing software updates, and managing repairs or replacements.

- Telephony Systems and Equipment

- VOIP and Other Telephony Networks – Manage the setup, maintenance, fault resolution, and performance monitoring of voice communications systems.

- VOIP and Telephony Equipment – Oversee installation, troubleshooting, updates, and user assistance for all telephony hardware.

Printers and Photocopiers – Responsible for installation, ongoing maintenance, troubleshooting, and user support for all company printing and copying devices.

Other Network or System Equipment – Administer, support, and maintain any additional equipment deemed part of the Company’s electronic systems or networks, as required.

Essential:

Experience:-

* Current and Verifiable Experience in an IT environment

Skills and knowledge:-

* Proficient in Microsoft365 Platforms

* Proficient in use of PowerBI and other relevant Data Analytical Platforms

* Current experience of development of API links across Database platforms

* Proficient in the use of Access Care Planning and other Care or HR related Platforms

* Demonstrable interest in Information Technology

Desirable

* Level 3+ qulification in Information Technology related subject

Benefits:

* Competitive Salary

* Enhanced pay options

* 25 days holiday

* Travel expenses are reimbursed at 45p per mile for business journeys from your designated home site

* Fully funded enhanced DBS

* Long-service awards and recognition

* Career development opportunities with salary increments

Our Commitment to Inclusion:

PJ Care champions Equality, Diversity, and Inclusion in all aspects of our organisation. We support every team member and resident in reaching their full potential in an environment where everyone feels valued and safe.

Join Us

If you’re ready to advance your career in an award-winning neurological service, we’d love to hear from you. Apply today to make a difference in the lives of our residents while growing professionally in a supportive and rewarding environment.

All staff employed by PJ Care are individually responsible and expected to safeguard and promote the safety and welfare of all individuals who access PJ Care services to ensure everyone is protected from actual or potential harm