Business Intelligence and Insights Specialist - Social Housing

Michael Page
Birmingham, West Midlands (county), United Kingdom
Last week
£55,000 – £60,000 pa

Salary

£55,000 – £60,000 pa

Job Type
Permanent
Work Pattern
Full-time
Work Location
On-site
Seniority
Mid
Education
Degree
Posted
29 Apr 2026 (Last week)

Benefits

25 days holiday Pension Training and development

Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities.

Client Details

Michael Page are proud to partnering with the Black Country Housing group to support in the next phase of enhancing IT, Digital and Data Analytic capabilities. As part of this evolution BCHG is seeking to appoint a Business Intelligence & Insights Specialist to deliver insightful reporting, analytics and benchmarking that enable informed decision‑making and continuous improvement across the organisation

BCHG are a social business delivering quality homes and care. For the Black Country, by the Black Country. They have over 2,200 homes across the Black Country and Birmingham and one purpose built Residential Care Home. More than a registered provider of social housing, they support local communities by offering free services that help individuals with self-achievement and aspiration through their career development, training and employment services.

Their Vision is to be the leading provider of affordable, high-quality homes and outstanding care across the Black Country. Founded in 1974, they have grown significantly both in terms of the number of homes rented and the breadth of other housing related services now offered. They help thousands of customers every year making a real difference to their lives.

At Black Country Housing Group, their values are not just a set of words, but are at the heart of the way their organisation works and how employees interact in their day-to-day activities.

Description

Key Responsibilities

Dashboarding, Reporting & Automation

Design, build and maintain BCHG's suite of dashboards, performance packs and automated reporting products using Power BI and aligned tools.

Develop high quality KPI dashboards for Board, Executive, SLT and service teams.

Ensure reporting is consistent, governed and aligned with BCHG's KPI Catalogue.

Work with the Data Governance Manager to apply standards, definitions and quality controls to reporting and dashboards.

Monitor reporting SLAs, refresh schedules and usage analytics to optimise adoption.

Extract, gather, manipulate and interrogate data from multiple sources and present it in a clear, usable format to inform decision‑making across the organisation.

Data Modelling & Insight Production

Analyse trends, patterns and performance drivers across multiple data sets, including but not limited to arrears, repairs, voids, complaints, satisfaction, compliance, assets, HR and financial indicators.

Build analytical models to explore relationships, hotspots and opportunities for improvement.

Develop scenario‑planning tools (e.g., void turnaround, EPC uplift, service demand forecasting).

Prepare, cleanse and structure data from multiple sources to create reliable, reusable analytical datasets.

Benchmarking & Comparative Insight

Produce benchmarking dashboards reports comparing BCHG to peer providers and national datasets.

Identify performance variations and develop insight‑led recommendations.

Work with the Data Governance Manager to advise SLT and Heads of Service on improvement opportunities.

Advanced Insights & Added Value Analysis

Configure thresholds, alerts and data‑driven notifications within dashboards.

Conduct deep‑dive analysis on emerging issues, service risks or strategic questions.

Support the creation of predictive, scenario‑based and AI‑enabled analytical outputs as the organisation's data maturity develops.

ROI, Social Value & ESG Support

Produce financial and non‑financial benefit analysis for strategic or operational programmes.

Support the development of BCHG's ESG reporting, including environmental, social and governance metrics.

Stakeholder Engagement & Support

Work collaboratively with service areas to understand analytical needs.

Present findings in workshops, meetings and training settings.

Build organisational confidence in reading and interpreting data.

Operate with a high degree of professional judgement, influencing how data and insight is used across the organisation.

Profile

Skills & Experience

Essential

Strong Power BI skills including data modelling, DAX and visual design.

Advanced Excel capability (modelling, Power Query).

Experience producing dashboards, insight reports and analytics.

Ability to translate complex data into clear, actionable messages.

Ability to communicate effectively with Board and Executive committee members and produce high quality reports for various internal departments and external / 3rd party bodies

Awareness of data protection, data ethics and assurance considerations when handling sensitive operational and customer data.

Strong stakeholder engagement and communication skills.Desirable

Experience querying and shaping data using SQL or similar tools to support robust analytical models. Knowledge of housing or other regulated‑sector performance areas.

Experience with forecasting, benchmarking or scenario‑planning techniques.Job Offer

Company Benefits:

Flexible pension scheme with up to 7% employers' contribution

Enhanced sick, maternity and paternity pay

Subsidised wellbeing events

28 days A/L + 1 extra day at Christmas

Purchase or sell up to one weeks leave per year

Related Jobs

View all jobs

Vice President of Commercial Performance, Data Intelligence & Analytics

Acosta Europe Woking, Surrey, United Kingdom

Business Intelligence Analyst

Saffron housing Long Stratton, United Kingdom

Marketing Data Analyst

Armstrong Lloyd Basingstoke, Hampshire, United Kingdom
£50,000 – £60,000 pa Hybrid

Solutions Architect (Retail/CPG)

Databricks London, United Kingdom

Senior Solutions Architect (Utilities/Energy)

Databricks London, United Kingdom

Data Architect

Hays Technology Wakefield, West Yorkshire, United Kingdom
£55,000 – £60,000 pa On-site

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Where to Advertise Data Science Jobs in the UK (2026 Guide)

Advertising data science jobs in the UK requires a different approach to most technical hiring. Data science spans a broad and often misunderstood spectrum — from statistical modelling and experimental design through to machine learning engineering, product analytics and AI research. The strongest candidates identify firmly with specific subdisciplines and are frustrated by adverts that conflate data scientist with data analyst, business intelligence developer or machine learning engineer. General job boards produce high application volumes for data roles but consistently fail to match specialist data science profiles with the right opportunities. This guide, published by DataScienceJobs.co.uk, covers where to advertise data science roles in the UK in 2026, how the main platforms compare, what employers should expect to pay, and what the data says about hiring across different role types.

Data Science Jobs UK 2026: What to Expect Over the Next 3 Years

Data science has spent the past decade being described as the sexiest job of the twenty-first century. By 2026, the reality is both more nuanced and more interesting than that label ever suggested. The discipline has matured, fragmented, deepened, and in some respects reinvented itself — and the jobs market has changed with it in ways that create genuine opportunity for those who understand what employers actually want, and genuine difficulty for those still operating on assumptions formed five years ago. The data science jobs market of 2026 is not simply a larger version of what it was three years ago. The generalist data scientist — equally comfortable wrangling data, building models, and presenting insights to the board — is giving way to a more specialised landscape where employers know exactly what problem they are trying to solve and are looking for candidates with the specific depth to solve it. Machine learning engineering, causal inference, experimentation, AI product development, and domain-specific applied science have all emerged as distinct career tracks within what was previously a single, loosely defined profession. At the same time, the arrival of large language models and the broader AI capability wave has both threatened and created data science roles in equal measure. Some of the work that junior data scientists spent their early careers doing — data cleaning, exploratory analysis, basic model building — is being partially automated by AI tooling. But the demand for practitioners who can evaluate AI systems rigorously, apply statistical thinking to complex business problems, and build the data foundations on which AI depends has grown considerably. The candidates who will thrive over the next three years are those who understand where the discipline is heading — which specialisms are attracting the most investment, which technologies are reshaping what data scientists are expected to build and know, and how to position a data science career that will remain valuable as the field continues to evolve around them. This article breaks down what the UK data science jobs market is likely to look like through to 2028 — covering the titles emerging right now, the technologies driving employer demand, the skills that will matter most, and how to position your career ahead of the curve.

New Data Science Employers to Watch in 2026: UK and International Companies Leading Analytics and AI Innovation

Data science has emerged as one of the most transformative forces across industries, turning raw information into actionable insights, predictive models, and AI-powered solutions. In 2026, the UK is witnessing a surge in organisations where data science is not just a support function but the core of their products and services. For professionals exploring opportunities on www.DataScience-Jobs.co.uk , identifying these employers early can provide a competitive advantage in a market with high demand for advanced analytics and machine learning expertise. This article highlights new and high-growth data science employers to watch in 2026, focusing on UK startups, scale-ups, and global firms expanding their data science operations locally. All of the companies included have recently raised investment, won high-profile contracts, or significantly scaled their analytics teams.