National AI Awards 2025Discover AI's trailblazers! Join us to celebrate innovation and nominate industry leaders.

Nominate & Attend

Service Delivery Manager

Blackwall
1 month ago
Applications closed

Related Jobs

View all jobs

Customer Service Manager

Customer Service Manager

Service Manager

Transactional Finance Manager

Supplier Relationship Manager

Digital Operations Manager, IT Manager, IT Support Manager

Radius is seeking an experienced Service Delivery Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP.

This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.

Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre.

To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.

Project Management:

Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.

Requirement’s Definition and Management:

Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders ie Sales, Engineering, Delivery, Security

Commercial Support:

  • Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.

    Service Acceptance:

    Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.

  • Management of contractors and supplier of Services

  • Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall.

  • Deep understanding of Shared / Dedicated Installations in a Data Centre environment

  • Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control
National AI Awards 2025

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Data Science Jobs Skills Radar 2026: Emerging Tools, Languages & Platforms to Learn Now

The UK’s data science job market is evolving fast—from forecasting models and AI assistants to real-time decision systems. In 2026, data scientists aren’t just expected to build models—they’re responsible for shaping insights that fuel everything from patient care to predictive banking. Welcome to the Data Science Jobs Skills Radar 2026—your essential annual guide to the languages, tools, and platforms driving demand across the UK. Whether you’re entering the job market or reskilling mid-career, this roadmap helps you prioritise the skills that matter most right now.

How to Find Hidden Data Science Jobs in the UK Using Professional Bodies like the RSS, BCS & More

The data science job market in the UK is thriving—but also increasingly competitive. As organisations in finance, healthcare, retail, government, and tech accelerate digital transformation, the demand for data talent has soared. Yet many of the best data science jobs are never posted publicly. They’re shared behind closed doors—within professional networks, at invite-only events, or through member-only mailing lists and specialist interest groups. These “hidden” roles are often filled through referrals, collaborations, or direct outreach to trusted experts. In this guide, we’ll show you how to unlock these hidden opportunities by engaging with key UK professional bodies such as the Royal Statistical Society (RSS), BCS (The Chartered Institute for IT), and Turing Society, plus communities like PyData and AI UK. You’ll learn how to use directories, CPD events, and networks to move beyond job boards—and into roles where you’re approached, not just applying.

How to Get a Better Data Science Job After a Lay-Off or Redundancy

Redundancy can be tough to face, especially in a competitive field like data science. But it’s important to know: your experience, analytical thinking, and modelling skills are still in demand. Across sectors like healthcare, finance, e-commerce, government and AI startups, UK employers continue to seek data scientists who can deliver value through insight, prediction, and automation. This guide will walk you through how to bounce back from redundancy with purpose and clarity—whether you're a data analyst looking to step up, a mid-level data scientist, or a machine learning specialist seeking a better-aligned opportunity.