Data Analyst/Administrator

Data Analyst Role Overview: A prestigious organisation is seeking a dedicated Systems Administrator to support the Group Systems Manager in maintaining and enhancing a diverse range of applications. This role involves working with mobile platforms, CAFM systems, document management systems, reporting applications, and finance packages. Additionally, the position includes IT support and operational tasks, with occasional travel to other offices within the UK and Responsibilities: The Systems Analyst will be responsible for the following tasks, which are not exhaustive: Maintenance and Upgrades: Ensure the mobile working platform is up-to-date. System Monitoring: Oversee CAFM and document management systems. Reporting Tools: Assist in the development of Logi-Analytics/Power BI tools. Relationship Management: Build strong relationships with stakeholders. Vendor Liaison: Troubleshoot with application vendors and support desks. User Account Management: Set up and maintain user accounts, adhering to ISO27001 password policies. Implementation: Deliver work to meet stakeholder requirements and respond to change requests. Workflow Alerts: Create alerts using workflow engines for Concept and Docuware. Documentation: Develop and maintain system user guides. IT Support: Provide first and second line support as needed. Problem-Solving: Record, track, and document IT support requests and resolutions. Prioritisation: Schedule and escalate problems as necessary. Essential Skills and Experience: The ideal candidate will possess: Proven experience in an IT environment. Expertise with SQL database applications. Familiarity with CAFM/ERP systems. Proficiency with Business Intelligence tools (e.g., Power BI, Logi Analytics). Experience in report writing using Crystal Reports. Problem-solving abilities. Experience with Android/iOS mobile devices. Strong written and oral communication skills. Exceptional interpersonal skills, including rapport-building, listening, and questioning. Desirable Criteria: Recognised relevant qualification. Experience in a similar role. Familiarity with MS SharePoint and MS Power Automate Platforms. Ability to work independently and as part of a team. Key Competencies: Communication: Effective communication with application users. Teamwork: Ability to develop good working relationships with colleagues. Planning: Ability to plan ahead to achieve results. Commitment: Positive and self-motivated attitude towards organisational objectives. Work Completion: Drive and determination to complete work on time. Customer Care: Understanding the importance of customer satisfaction. Technical Ability: Demonstrated knowledge and skills relevant to the role. Rewards and Benefits: In return, the organisation offers a competitive salary and a comprehensive benefits package designed to support work/life balance, including: Employer Pension Contribution Discretionary Bonus Scheme Membership of relevant Institutions & Professional Bodies Life Assurance Health Cash Plans Childcare Vouchers Cycle to Work Scheme Gym Membership This is an excellent opportunity for a skilled Data Analyst to join a dynamic team and contribute to the success of a leading organisation. Apply now to become part of a forward-thinking company that values innovation and professional growth. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Data SQL Crystal Report Benefits: competitive