Your new company
Hays Technology are currently recruiting for an ICT Systems Administrator/Applications Support Analyst on a 12 months FTC basis. The post will work in a busy Systems Team to support, maintain, and administer core business applications. This role requires a self-motivated individual with technical skills to ensure the smooth running of the organisation's business applications, focusing on data integrity, system availability, and incident/problem resolution. The ideal candidate will have system administration experience and the ability to engage with both technical and non-technical audiences effectively.
Your new role
You will undertake system administration of the large organisations ICT Systems, perform system updates and patching activities, and provide second/third line support for a wide range of business applications. Your responsibilities will include developing, testing, supporting, and monitoring system interfaces and integrations, providing management information and statistical data, and setting up and training staff in the use of computer systems. Additionally, you will ensure the accuracy of the data and standards are adhered to and undertake development work for Salesforce CRM and associated technology.
What you'll need to succeed
A general understanding of public sector ICT Systems and applications is essential.
Relevant experience in updating and managing a CRM system.
Broad experience and basic understanding of IT, including applications, databases, hosting, and networks.
Awareness of cyber and data security principles and their application in CBC business applications.
Experience in developing/coding/scripting for system administration and data maintenance tasks.
Data management best practices and tools/techniques to enhance and maintain data quality and completeness in applications.
Relevant experience liaising with internal departments and external partners.
Experience working in a public sector environment would be highly advantageous.
Experience of Salesforce or other CRM systems would be beneficial.
What you'll get in return
This exciting position is paying between £34,000 and £37,000 negotiable on experience and offers an excellent work-life balance including: generous annual leave, hybrid working, a public sector employer contribution pension scheme, flexibility, training, and development opportunities.What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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