Job title: Contract Manager

Location: Kettering plus travel to other sites across the region

Salary: Competitive + Bonus and Benefits

Additional benefits: 25 Days Holiday + Bank Holidays, Fully Paid Company Pension, Vehicle or allowance, Employee Assistance Programme, Life Assurance

Contract Type: Full Time, Permanent

The Martin Group of Companies (Est. 1976) provide specialist services to the construction and waste recycling industries, with a turnover in excess of c£250m. H W Martin Waste Ltd manages a variety of waste and recyclable materials for households and businesses, right across the UK.

The H. W. Martin Group are committed to building a first-class talented workforce, so that we can offer the very best service to our customers.

A fantastic opportunity has arisen for an experienced Contract Manager to complement our existing Management team.

An active and challenging Contract Manager role that requires an exceptionally organised and proactive individual to manage the performance of designated Household Waste Recycling Centres, ensuring all contractual obligations are met in full.

The successful candidate will ensure close liaison with key clients are maintained; operational efficiencies are achieved and will pro-actively identify areas for service improvements at a strategic and operational level.

The successful candidate will have a proven track record of actively managing site operations, ideally within the waste industry and COTC qualified. You will work well in a team, possess strong influencing and communication skills and be able to quickly pick up systems and processes. Weekend working on a rota basis will be required with time off in lieu.

Responsibilities and Duties:

• Ensure that safe working practices and Health and Safety legislation are adhered to. The postholder will liaise closely with our Health and Safety Professionals to ensure full compliance with all company and legislative requirements.
  
  
• Adhering to and measurement of Contractual commitments including KPI’s.
  
  
• Operational management of a direct team and subcontracted suppliers
  
  
• Achieve performance targets as agreed with the Director and report progress through management information reports and in person on a timely basis.
  
  
• Devise, develop and implement agreed operational plans to ensure HWRC's and Transfer Stations are meeting the required standards
  
  
• Comply with policies and procedure, ensuring data quality and compliance with internal and external audit requirements
  
  
• Lead quality and service improvements across the area, working with stakeholders to ensure all aspects of service provision are in line with management system requirements.
  
  
• Represent the company at internal and external meetings as required.
  
  
• Work effectively as part of the Management team and develop a commercial awareness of business activity and the bottom line.
  
  
• Develop and progress by working collaboratively with all stakeholders to achieve Company objectives and individual targets
  
  
• Continuously improve customer satisfaction and site recycling rates with an emphasis on actively guiding and coaching site staff to strive for performance and service improvements
  
  
• Create and maintain effective working relationships with your line manager, colleagues, sub-contractors, and site users
  
  
• Maintain confidentiality and observe data protection and associated guidelines where appropriate (e.g. CCTV usage)
  
  Experience, Qualifications and Skills required:
  
  
• WAMITAB CoTC qualified in Hazardous Waste Transfer
  
  
• Extensive management experience leading teams of operational staff
  
  
• Proven IT skills in using software such as Word, Excel, PowerPoint, Outlook.
  
  
• Driving licence is essential and you should be prepared to undertake extensive travel.
  
  
• An ability to communicate both written and orally, good attention to detail and to present information clearly and concisely
  
  Next Steps:
  
  If you are looking for a new challenge and feel you have the skills to take on this vital role then please submit your CV.
  
  We are an equal opportunities employer and welcome applications from any suitably qualified persons