Technical Application Specialist

Technical Application Specialist

Location - London (3 days per week minimum)

Contract length - 6 months

Job Description

Technical Application Specialist, acting as our Subject Matter Expert, leading the design, support, and continuous improvement of business-critical policy administration systems. This role combines technical application support and functional system ownership to ensure seamless operations and innovation across the platform estate.

Responsibilities:

Reports directly to the Technical Applications Lead, acting as a senior member of the technical applications team.
Be our SME and source of knowledge for our PAS system across the entire enterprise.
Investigate and resolve technical issues, including performance problems and security incidents, ensuring minimal disruption to business operations.
Actively participate in projects, including upgrades, deployments, etc.
Maintain accurate documentation of PAS configurations and ensure compliance with industry standards and best practices.
Create and maintain knowledge base articles.
Identify and address vulnerabilities and compliance issues through audit remediation activities, ensuring our PAS systems meet regulatory and security standards.
Manage relationships with relevant partners, suppliers/vendors, standardsSkills and Experience:

Deep understanding of Policy Administration Systems (PAS) functionality and architecture.
Experience with specific PAS platforms (Eclipse Broking, Applied Epic, SaaS solutions) is highly desirable.
Familiarity with insurance products and their configuration within a PAS.
Proficiency in troubleshooting and resolving complex technical issues.
Experience with system integrations (APIs, web services, batch processes), as PAS often integrates with many other core insurance systems (CRM, Claims, Billing, Data Warehouses).Technical skills:

Cloud Platforms and SaaS/PaaS solutions
Application configuration
PAS Data Model
API Management
Policy Administration System configuration
Mimecast
Performance Testing
Patch management, Group policy managementUnderstanding of:

Security (All disciplines)
Data & Reporting (Desirable)
Policy Administration Systems (Insurance)
Microsoft & Google products
SaaS licensing & CommercialsCandidates must have insurance or reinsurance experience

Please send me a copy of your CV if you meet the requirements