HR Operations Lead

HR Operations Lead | Central London | £65,000 - £70,000

Are you an HR Operations professional who thrives on turning complex processes into slick, automated workflows?

We're partnering with a leading, fast-paced global media organisation to appoint an HR Operations Lead, a confidential opportunity within a highly recognisable business that reaches millions of people worldwide. This is a role for someone who doesn't just follow "the way it's always been done," but actively looks to challenge, simplify, and digitally optimise the employee experience.

The Opportunity

Sitting at the heart of the HR function, you'll act as the architect of operational excellence, overseeing the full employee lifecycle and ensuring every touchpoint, from onboarding to global mobility, is seamless, efficient, and data driven. You'll work closely with HR leadership and shared services teams to enhance processes, improve data integrity, and elevate service delivery across a complex, high-volume environment.

How You'll Make an Impact

Process Pioneer

Continuously review and streamline HR processes

Drive automation and standardisation across systems and workflowsData Guardian

Own the accuracy and integrity of HR data

Run audits, validation reports, and resolve inconsistenciesShared Services Partner

Collaborate closely with HR shared services to improve delivery and efficiency

Implement best-in-class operational practicesPeople Experience Driver

Manage onboarding and exit surveys, turning feedback into actionable insights

Support employee engagement initiatives across the businessGlobal Mobility Lead

Oversee and triage global mobility cases

Partner with external vendors to ensure smooth international transitions

CSR & Governance

Manage CSR initiatives and budgets

Ensure compliance with GDPR and data governance standards

What You'll Bring

Proven experience in an HR Operations or Shared Services environment

Strong track record of process improvement and digital optimisation

High attention to detail, particularly across data and reporting

Experience working in a fast-paced, high-volume environment

Strong systems knowledge (Workday or similar HRIS)

Advanced Excel / data analysis skills (dashboards, reporting, insights)

Ability to challenge existing processes and implement practical solutions

Strong communication skills, with the ability to translate data into clear insights

Exposure to global mobility processes (desirable)

Why Join?

Join a high-profile, global organisation with a large and diverse workforce

Play a key role in transforming HR operations and service delivery

Work in a collaborative, forward-thinking HR function

Opportunity to drive real impact across systems, processes, and employee experience

Be part of a business committed to diversity, inclusion, and continuous improvement

If you're an HR Operations professional looking to take ownership of a transformational role within a complex, fast-moving environment, I'd love to speak with you.

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The Portfolio Group are acting on behalf of our client in recruiting for this position