Head of Analytics & BI

About the role

The Head of Analytics & BI will lead a high-performing team of Data Analytics Business Partners and BI Developers, providing enterprise-wide insights that enable better decision-making and drive performance across the Society and the Bank.

This pivotal leadership position is responsible for ensuring executives, enterprise and functional leaders fully harness the value of data, translating complex information into clear, actionable insight. Acting as the primary link between the business and the Analytics function, the Head of Analytics & BI will oversee the delivery of a comprehensive data service, champion data products, and ensure alignment with group data governance, enterprise risk management frameworks and delivery standards. The role also requires confidence in presenting technical solutions, risks and issues to senior and wider stakeholder audiences.

As a key member of the Data Leadership Team, the postholder will shape group strategy through insight-led challenge, drive a positive and collaborative culture, and lead with a strong focus on empowerment, development and succession planning. They will proactively manage risks, dependencies and delivery challenges, support continuous improvement across the data office, and deputise for senior data leaders when required, ensuring momentum, resilience and impact are maintained across the Group.

We operate on a team ledhybrid approach with at least 2 days a week in the Coventry or Manchester office and as business needs require.

Our benefits include:

• 28 days holiday a year plus bank holidays and a holiday buy/sell scheme
• Annual discretionary bonus scheme
• Personal pension with matched contributions
• Life assurance (6 times annual salary)
• Company car allowance
• Private Medical Insurance

We reserve the right to close this advert early if we receive a high volume of suitable applications

About you

You’ll lead the definition and delivery of best-in-class data products and business intelligence standards across the group, acting as the Business Owner for Data Self-Service and enabling teams to maximise the value of our data. You’ll be a strategic thinker who can see the bigger picture while maintaining close attention to detail, proactive and value-driven with a passion for continuous improvement and iterative delivery. You’ll be a collaborative and inclusive leader who fosters a positive, engaging environment and brings people with you on the journey.

For this role you’ll need to have:

• Proven experience leading a team, with a focus on mentoring and professional development
• Strong stakeholder management skills and ability to influence and deliver through a senior matrix structure of leaders.
• Extensive experience in business intelligence, data analytics, or data science, with a focus on delivering actionable business insights.
• Knowledge of business analysis techniques and in particular, good experience of capturing data requirements and understanding the problem statement.
• Knowledge of industry developments in Data Management and experience in working to those principles.
• Strong understanding of business operations and how to leverage data to support business decisions.
• Exceptional communication skills, with the ability to translate complex data insights into clear, actionable recommendations for non-technical stakeholders.

Experience in these areas would be helpful:

• Experience in a similar role within Financial Services

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.
Proud to be a Disability Confident Committed Employer
We’re proud to offer an interview or assessment to every disabled applicant who meet the minimum criteria for our vacancies. As part of the application process, disabled applicants can opt in for the Disability Confident Interview Scheme. If there are ever occasions where it is not practicable to interview all candidates that meet the essential criteria, such as when we receive a high number of applications, we commit to interviewing disabled candidates who best meet the minimum essential and desirable criteria.