Digital Analyst

Our client is a high-growth direct-to-consumer ecommerce business that has built a portfolio of successful consumer brands and a loyal customer base across multiple international markets.

The Opportunity

• Join a growing Analytics team during a period of significant investment and transformation
• Work across digital performance, customer behaviour, retention and ecommerce analytics
• Help shape how data is used to drive growth across multiple consumer brands
• Influence decisions across ecommerce, product, marketing and customer experience
• Support major digital transformation and platform migration initiatives

Responsibilities

• Analyse website performance, customer behaviour and ecommerce journeys
• Build and maintain dashboards, reporting and insights using SQL and BI tools
• Measure conversion performance and identify opportunities to improve customer experience
• Deliver insight into customer acquisition, retention, subscriptions and repurchase behaviour
• Evaluate the impact of digital initiatives, testing programmes and new technologies
• Support platform migrations and digital transformation projects
• Segment performance across products, categories, customers and channels
• Partner with ecommerce, product and marketing teams to deliver actionable recommendations

Your Experience

• Experience working within a DTC, ecommerce or digital business
• Strong SQL skills and experience analysing complex datasets
• Experience using BI and visualisation tools
• Strong understanding of digital customer journeys, conversion funnels and ecommerce metrics
• Ability to translate data into clear commercial recommendations
• Experience partnering with product, ecommerce, digital or marketing stakeholders
• Strong communication and stakeholder management skills
• Analytical mindset with excellent attention to detail

Compensation

• Up to £53,000 + Bonus + Benefits
• Hybrid or remote working available (based on candidate preference)

If you’re passionate about ecommerce, customer behaviour and using data to solve real business challenges, this could be the perfect next step in your career. Apply today.