Data Analyst

Data Analyst – Global Fintech Leader (Contract)

Location: London (Hybrid – 3 days in office, 2 days from home)

Rate: Up to £345 per day (umbrella)

Duration: 9-month contract (current end date: September 2026)

About the Role

We’re partnering with a global fintech leader to hire a Data Analyst within their Customer Success Data Science team, driving data capabilities and insights across international markets.

This is a fantastic opportunity for an experienced data professional who thrives in dynamic environments, enjoys problem-solving, and wants to make a tangible impact on how customer success is measured and delivered across multiple regions.

Key Responsibilities

• Build robust data foundations – Work with engineering teams to improve data integrity, pipelines, and governance across international markets.
• Develop actionable dashboards – Create scalable, user-friendly dashboards that deliver real-time insights on key performance metrics (tNPS, Issue Resolution, AHT, etc.).
• Deliver deep-dive analytics – Conduct root-cause analysis to identify pain points and drive operational improvement...