BI & Data Quality Analyst

Location: Remote / Hybrid (Kent-based meetings required occasionally)

Salary: £33,000 – £35,000 per annum

Contract: Permanent

Hours: Full time, 37 hours per week

Commercial Services Group is expanding its Recruitment division, and with that comes increasing volume and complexity of data. We are now looking for a BI & Data Quality Analyst to help ensure our reporting is accurate, insightful, and drives meaningful business improvements.

This role has evolved beyond traditional reporting. With core dashboards already in place, the focus is now on optimising processes, improving data quality, and generating actionable insights. You will play a key role in analysing data workflows, identifying inefficiencies, and supporting the business to become more data driven.

Working closely with the Recruitment Systems Manager and wider teams, you will act as a bridge between technical data and business operations, helping stakeholders at all levels better understand and use data to inform decisions.

Key Responsibilities

Analyse and improve existing dashboards and reporting outputs to ensure accuracy and usability

Investigate data inconsistencies, identify root causes, and drive data quality improvements

Develop and maintain BI dashboards, ensuring best practice design and presentation

Collaborate with data engineering teams to support and refine data pipelines

Map and understand data flows across systems to improve integration and efficiency

Translate complex data into clear insights and recommendations for stakeholders

Support business teams with reporting needs and promote best practice use of data

Contribute to continuous improvement initiatives across systems and processes

Map and document data workflows to build a clear and concise data catalogue

Be the first line of support for non-technical stakeholders with day-to-day requests relating to data

We are looking for:

Someone who combines strong analytical thinking with a genuine interest in how data supports business performance

Preferably a qualification in a technical or analytical discipline or equivalent experience

Experience working with data, reporting tools, or business intelligence platforms

Strong Microsoft office skills and familiaritywith data tools such as Power BI, SQL, or similar

The ability to analyse datasets, identify trends, and present clear insights

Strong communication skills, with the ability to explain data to non-technical stakeholders

A proactive, curious mindset with a willingness to learn and improve processes

Experience within recruitment or working with CRM data would be advantageous but is not essential.

What you’ll get in return

Salary of £33,000 - £35,000 per annum (DOE)

25 days annual leave plus your birthday off

Life assurance cover at four times salary

Pension scheme

Additional benefits including retail and gym discounts health cash plan and cycle to work scheme

Volunteer days and access to a comprehensive wellbeing programme

Tailored learning and development support with real opportunities to progress

Why CSG

Commercial Services Group is the UK’s largest local authority owned trading company generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK France Dubai and Bangkok we are working towards becoming the global leader in education and public sector solutions.

We are expanding rapidly with annual growth of around 25 percent supported by a blend of organic development acquisitions and strategic partnerships. Our 33 trading businesses deliver a wide range of services including education management IT HR legal energy procurement and supplies.

CSG is wholly owned by local authorities, and a significant proportion of our profits is reinvested into frontline public services. Over £77 million has already been returned reflecting our commitment to combining commercial performance with meaningful social impact.

Inclusion and Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

We are committed to providing reasonable adjustments throughout our application and interview process please let us know if you require any