Strategy & Operations Data Analyst

TPA Hiring Disclaimer (for TikTok roles)

''Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is a 6-month temporary assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy''

About the Role:

Join UK's eCommerce breakthrough. TikTok Shop was the fastest-growing online retailer in the UK in 2024&2025 (Source NIQ Digital Purchases, Total eCommerce), and we are only accelerating as we are redefining how people discover products and shop.

We are seeking a driven and proactive Strategy and Operations Data Analyst to be a critical engine for our growth. This is a high-impact, fixed-term contract where you will support strategic initiatives on our platform.

The right candidate would have strong data analysis skills, knowledge about leveraging AI tools to gather external data for seller segmentation, understanding of e-commerce sales processes (lead to onboarding conversion, CRM tools). If you thrive in fast paced environments, you are independent and a self starter, we want to hear from you.

Responsibilities:

• Gather data from external public sources for internal analysis
• Review the offering of external data providers and provide recommendations
• Leverage AI tools for collecting external e-commerce data at scale (e.g. Seller revenue, seller characteristics, contact details, etc.)
• Analyse external and internal information on sellers for segmentation purposes
• Support day to day processes essential to operations
• Collaborate with internal cross functional stakeholders to support them with data related questions
• Understand the TikTok Shop platform, the competition, and our unique positioning in the industry.

Minimum requirements:

• Strong with data analysis in Excel, working with dashboards, unstructured data
• Experience with AI tools
• Self-Driven & Organised: Demonstrated strong time management, organisational skills, and the ability to operate autonomously.
• Fast Learner: Able to learn and iterate quickly, thrives in a fast paced environment
• Contract Commitment: Availability for a 6-12 month fixed-term contract, with opportunity for extension based on impact and results.

Preferred skills/qualifications:

• eCommerce experience: previous direct experience within a high-growth eCommerce, online marketplace, or platform business is a strong advantage.
• Startup passion: Experience operating effectively within a hyper-scaling, fluid, or startup-like environment.
• Experience working in fast paced tech companies, excited to be part of a fast growing team