Location: We operate a flexible, hybrid working environment with the candidate required to travel to a local Arqiva office up to twice a week (Crawley Court Winchester, London, Huddersfield)

We offer  

Up to £48k  6% pension contribution  Private Medical  25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance  Work. Life. Smarter. Our commitment to a flexible and hybrid working culture 

Role Purpose:
The Senior Transition Analyst is a senior role that provides transition leadership on high risk and emerging technology growth initiatives. This role works closely with Service Architects, including Service Data Architect and Service Architect – Business Readiness.

Key Accountabilities:

Responsible for providing consultancy on Operational Readiness to growth initiatives, including guidance on commercial implications and relevant scope of operational readiness activities throughout the lifecycle of an initiative Responsible for working with Service Architect – Operational Lead and Service Architect – Business readiness to ensure managed service is appropriately scoped, built and transitioned Accountable for identifying operational risk where operational readiness is compromised, and work with Delivery Manager and Commercial / Account Directors to ensure a successful outcome. Responsible for assuring new or changed services are aligned with the customers’ requirements by maximising existing capabilities and minimising the impact to customers, existing services and operational teams Responsible for developing transition plans, and controls & monitors all activities relating to the successful Transition & Handover of service requirements into live operations for new customers, services and solutions. Responsible for maintains records and provides management information on resource use, project/transition progress, and mitigation of risk. Responsible for standing in for Service Validation & Transition Manager during periods of sick or annual leave Supports Service Validation & Transition Manager in ensuring Service Transition is well understood and followed, through coaching stakeholders and influencing decision makers Ensures final delivery meets the agreed customer and stakeholder requirements specified in the Service Design.

Required Expertise:

Experience providing coaching and consultancy to a virtual team across business and technical functions Significant experience in continual improvement activities Significant experience in Transitioning complex programmes of work and emerging technologies in to operations Experience of working in Telecomms, Media or Utilities an advantage Experience working with agile deliveries preferred Experience using Jira and Confluence an advantage

Required Technical / Professional Skillset(s):

Effective communicator, able to engage, listen and provide feedback and guidanceExcellent organisational skills, able to prioritise multiple tasks of varying size over varied timescalesUnderstand Strategy and Business Deliverablesand convert intoagilepractical operational readiness to facilitate success.Outcome driven, and able to optimise transition plans, scope readiness activities and drive operational acceptanceIndividual Accountability: Able to take initiative, act with confidence and work under own initiativeGrowth Mindset: Committed and open to change and challenging the status quoExcellent problem-solving skillsand able to interpret complex change initiative requirements