Senior Manager, Solution Engineering

Salesforce, Inc.
Greater London
1 month ago
Applications closed

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SE Senior Manager Solution Engineering / Pre-Sales

  • As a Manager, Solution Engineering you will work closely with the Sales Leaders and the Sales team to drive growth, and take a strategic view to get us to the next stage of our journey.
  • The successful candidate will be a key member of the Solution Engineering Leadership Team. You will have a breadth and depth of experience managing teams, to drive transformational change and build engagement at CXO level.
  • You will have exceptional leadership, communication, strategic, analytical, and consulting skills. Additionally, you will have a track record of success in the following areas:
  • Internal and external stakeholder management.
  • C level relationships and the ability to translate these into revenue.
  • Transformational thinker and leader taking the business to the next level through disruptive thinking and innovation.
  • People and organisational leadership.


Responsibilities:

  • Experience managing a deeply skilled, diverse Solution Engineering team to capture share in a rapidly evolving market.
  • Manage and grow the Solution engineering team ensuring we continue to hire and retain top talent in the market.
  • Experience driving and scaling success in large, complex selling organizations.
  • Partner with Sales leadership to support commercial deals, as well as sign new logos.
  • Focus on innovation- ensure the team is constantly innovating in their approach to solution selling.
  • Build and nurture C-level relationships across key accounts to solidify our partnership and commitment to the customer.
  • Drive deep Customer Engagement through influencing the customers broader IT strategy.
  • Work closely with the Sales organization to develop and execute growth plans to drive our strategic vision.
  • Hire world class talent and manage performance to ensure career growth opportunities and effective succession planning.
  • Embody Salesforce values and provide exemplary leadership.


Experience/Skills Required:

  • 5+ years in leadership roles, especially in Solution Engineering / Pre-Sales.
  • Strong understanding of business processes and their implementation into enterprise applications
  • Knowledge of industry-specific use cases, data architectures, and integration patterns.
  • Gifted storyteller able to engage diverse audiences up to C-level executive.
  • Persuasive verbal, written, presentation and interpersonal communication skills that influence change in large organizations. Passion for technology and innovation, and a proven “forward thinker”.
  • Ability to evaluate and develop the existing teams and reshape it as necessary while mentoring and inspiring the team.
  • Strong understanding of Cloud Computing and the business benefit.
  • Ability to quickly grasp and distinctly explain technological and business concepts.
  • Technical expertise in any of the following technologies: Customer Relationship Management (CRM) especially in Customer Service and Field Services applications, Loyalty Management, Analytics and Real-time Personalisation and Interaction Management (RTIM).
  • Existing knowledge around Salesforce Service and Field Service represent an advantage.
  • Fluency in English

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