Operations Data Analyst

Pharmacy2U Ltd
Leeds
2 days ago
Create job alert
Role Details

Role: Operations Data Analyst

Location: Leeds, LS15 8GB (hybrid schedule, 2‑3 days in office at Thorpe Park, Leeds)

Salary: £35,000 – £45,000 per annum (DOE) + up to 10% discretionary annual bonus and extensive benefits

Contract: Permanent, Full‑time

Working hours: 37.5 hours per week, Monday – Friday, core hours 09:30 – 16:00


About the Company

We are the nation’s largest online pharmacy, with 25 years of experience and a global presence, serving over 1.6 million NHS prescription patients. As a Great Place to Work certified organisation, we prioritise colleague experience and a positive workplace culture.


What you’ll be doing

  • Analyse operational data to derive actionable insights that support business growth and enhance site performance
  • Develop and maintain dashboards and automated reports that track key performance indicators (KPIs) and site metrics
  • Use advanced analytics techniques to support purchasing and operations teams in achieving key business KPIs
  • Identify opportunities to improve operational procedures and develop operational forecasts for changes
  • Create dashboards and visualisations to communicate insights clearly to stakeholders
  • Provide analytical support for operational decisions and align insights with broader business strategies
  • Ensure data integrity, accuracy and consistency through best practices in data governance and management
  • Collaborate with data engineering teams to optimise data collection, storage and retrieval processes
  • Analyse variances between actuals and forecasts to inform future strategies
  • Stay up to date with latest trends in data analytics, eCommerce and the pharmacy industry; recommend new tools and methodologies to enhance capabilities

Who we are looking for

  • Bachelor’s or master’s degree in a related field
  • Expertise in Power BI and SQL, and proficiency in data visualisation/reporting tools (Tableau, Looker)
  • Hands‑on experience building and maintaining automated dashboards in Power BI, Tableau or Looker
  • Strong SQL skills for data extraction, transformation and analysis
  • Experience with data modelling and reusable data pipelines for reporting
  • Ability to analyse large and complex datasets to identify operational inefficiencies or business opportunities
  • Prior involvement in developing forecasting models (e.g., demand forecasting, workload capacity planning)
  • Experience measuring and improving KPIs related to service levels, accuracy and turnaround times
  • Involvement in root‑cause analysis for operational issues and recommending corrective actions

Benefits & Perks

  • Occupational sick pay
  • Enhanced maternity and paternity pay
  • Contributory pension
  • Discounted insurance (Aviva)
  • Employee discount site
  • Discounted gyms (via Blue Light Card and benefits schemes)
  • Employee assistance programme and in‑house mental health support
  • Health and wellbeing initiatives
  • Social events throughout the year
  • Cycle‑to‑work scheme
  • Green car scheme (subject to minimum earnings)
  • Registration fees paid (GPhC, NMC, CIPD, etc.)
  • Long‑service bonus
  • Refer‑a‑friend bonus
  • Hybrid working flexibility
  • Commitment to CPD/training
  • 25 days annual leave (increasing with service) and annual leave buy‑and‑sell scheme
  • Discounts & exclusive offers at The Springs, Leeds
  • 25 % discount on health & beauty purchases
  • 25 % discount on Pharmacy2U Private Online Doctor Services

Next Steps

Please apply. If we find you a good match, we will contact you to arrange an interview.


Applicants must prove the right to live in the UK. All successful applicants will be required to undergo a DBS check. Unsolicited agency applications will be treated as a gift.


Equal Opportunity Employer

We celebrate a diverse workforce and welcome applicants from all backgrounds. We are an equal opportunity employer. All employment decisions are made without regard to race, colour, religion, gender, national origin, disability, age, veteran status or any other protected characteristic.


#J-18808-Ljbffr

Related Jobs

View all jobs

Operations Data Analyst

Operations / Data Analyst

Operations Data Analyst

Operations Data Analyst (Special Projects)

Operations Data Analyst - Power BI Dashboards & Forecasts

Data Analyst - Operations

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Neurodiversity in Data Science Careers: Turning Different Thinking into a Superpower

Data science is all about turning messy, real-world information into decisions, products & insights. It sits at the crossroads of maths, coding, business & communication – which means it needs people who see patterns, ask unusual questions & challenge assumptions. That makes data science a natural fit for many neurodivergent people, including those with ADHD, autism & dyslexia. If you’re neurodivergent & thinking about a data science career, you might have heard comments like “you’re too distracted for complex analysis”, “too literal for stakeholder work” or “too disorganised for large projects”. In reality, the same traits that can make traditional environments difficult often line up beautifully with data science work. This guide is written for data science job seekers in the UK. We’ll explore: What neurodiversity means in a data science context How ADHD, autism & dyslexia strengths map to common data science roles Practical workplace adjustments you can request under UK law How to talk about your neurodivergence in applications & interviews By the end, you’ll have a clearer sense of where you might thrive in data science – & how to turn “different thinking” into a real career advantage.

Data Science Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK data science hiring has shifted from title‑led CV screens to capability‑driven assessments that emphasise rigorous problem framing, high‑quality analytics & modelling, experiment/causality, production awareness (MLOps), governance/ethics, and measurable product or commercial impact. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for product/data scientists, applied ML scientists, decision scientists, econometricians, growth/marketing analysts, and ML‑adjacent data scientists supporting LLM/AI products. Who this is for: Product/decision/data scientists, applied ML scientists, econometrics & causal inference specialists, experimentation leads, analytics engineers crossing into DS, ML generalists with strong statistics, and data scientists collaborating with platform/MLOps teams in the UK.

Why Data Science Careers in the UK Are Becoming More Multidisciplinary

Data science once meant advanced statistics, machine learning models and coding in Python or R. In the UK today, it has become one of the most in-demand professions across sectors — from healthcare to finance, retail to government. But as the field matures, employers now expect more than technical modelling skills. Modern data science is multidisciplinary. It requires not just coding and algorithms, but also legal knowledge, ethical reasoning, psychological insight, linguistic clarity and human-centred design. Data scientists are expected to interpret, communicate and apply data responsibly, with awareness of law, human behaviour and accessibility. In this article, we’ll explore why data science careers in the UK are becoming more multidisciplinary, how these five disciplines intersect with data science, and what job-seekers & employers need to know to succeed in this transformed field.