Data Analyst - Operations

Simple Online Healthcare
Glasgow
2 days ago
Create job alert

Data Analyst – Operations

Location: Glasgow (Hybrid)


Salary: £45-£60k DOE + bonus + benefits


Please note that applications will be reviewed after the holiday period, (5th January 2026)


Role Overview

We’re looking for a Data Analyst who can play a pivotal role in supporting the continuous improvement of our operations. You’ll work closely with the patient care, clinical and warehouse teams to drive patient experience and operational efficiency by helping define success, set targets, uncover actionable insights and build on our near real‑time operations reporting in Looker. We’re on an ambitious journey to expand into new markets and deliver a world class experience for our patients that provides holistic support and helps them achieve their health goals.


You’ll be joining an expanding data team that is looking to deliver world‑class analytics and insights, putting data at the heart of our strategy and patient experience.


Key Responsibilities

  • Working closely with operations, define and set KPIs for teams, feeding into our OKR process.
  • Build and maintain dashboards and near real‑time reporting for operations in Looker.
  • Conduct deep‑dive analyses into patient experience (CSAT, Trustpilot, time to assess) and interaction with our clinical and patient care teams.
  • Conduct deep‑dive analyses into our operational, identifying opportunities to increase efficiency and reduce our cost to serve.
  • Design experiments using AB testing or causal inference techniques to validate the impact of new initiatives or changes in operations.
  • Maintain and build on our operations data availability and quality, and ensure consistency across Snowflake, DBT, and Looker.
  • Become an expert in your domain, working closely with team leaders and c‑suite to provide recommendations, move metrics and deliver impact.
  • Develop tools or models or reports that support our compliance and clinical standards.

What we are looking for

  • 4+ years experience in analytics.
  • Proven experience in an operationally focused role.
  • Expert‑level SQL skills.
  • Familiarity with BI tools like Looker (or similar).
  • Strong analytical mindset with knowledge and experience of a range of analytical and statistical techniques.
  • Ability to communicate complex data insights clearly to non‑technical stakeholders.
  • Comfortable working in a fast‑paced, high‑growth environment.

Please note that we are unable to offer sponsorship for this position. All applicants must have the right to work in the UK at the time of application.


Benefits

  • 33 days (Inclusive of Bank Holidays) + 1 day after 2 years of service, up to 5 extra days
  • Extra day off for your birthday
  • Company Share Scheme
  • Bupa Private Healthcare
  • Income Protection
  • Cycle to Work Scheme
  • My Gym Discounts
  • Enhanced Company Pension Scheme
  • Quarterly Team Training and Social Budget
  • Enhanced Maternity and Paternity Leave
  • Rewarding bonus incentive scheme
  • 24/7 helpline for physical and mental health support, counselling, and other wellbeing resources.
  • Love2Shop Discount
  • Hybrid working
  • Fresh fruit
  • A free coffee machine

The Simple Online Healthcare Promise

Founded in 2015, we started off as a small pharmacy with big dreams. Today, we are trusted by over 3000 patients per day, making sure they receive their medication safely and on time. We're always on the lookout for talent. If you're passionate about helping make lives easier, we'd love to hear from you.


Join us on our journey to create affordable health solutions. Apply today to be part of a team that values growth, collaboration, and the simplification of healthcare. Your journey towards creating impactful experiences in the healthcare industry starts here.


Ready to make a difference? Apply now!


Simple Online Healthcare is proud to be an Equal Opportunity Employer.


#J-18808-Ljbffr

Related Jobs

View all jobs

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Data Analyst

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

Neurodiversity in Data Science Careers: Turning Different Thinking into a Superpower

Data science is all about turning messy, real-world information into decisions, products & insights. It sits at the crossroads of maths, coding, business & communication – which means it needs people who see patterns, ask unusual questions & challenge assumptions. That makes data science a natural fit for many neurodivergent people, including those with ADHD, autism & dyslexia. If you’re neurodivergent & thinking about a data science career, you might have heard comments like “you’re too distracted for complex analysis”, “too literal for stakeholder work” or “too disorganised for large projects”. In reality, the same traits that can make traditional environments difficult often line up beautifully with data science work. This guide is written for data science job seekers in the UK. We’ll explore: What neurodiversity means in a data science context How ADHD, autism & dyslexia strengths map to common data science roles Practical workplace adjustments you can request under UK law How to talk about your neurodivergence in applications & interviews By the end, you’ll have a clearer sense of where you might thrive in data science – & how to turn “different thinking” into a real career advantage.

Data Science Recruitment Trends 2025 (UK): What Job Seekers Need To Know About Today’s Hiring Process

Summary: UK data science hiring has shifted from title‑led CV screens to capability‑driven assessments that emphasise rigorous problem framing, high‑quality analytics & modelling, experiment/causality, production awareness (MLOps), governance/ethics, and measurable product or commercial impact. This guide explains what’s changed, what to expect in interviews & how to prepare—especially for product/data scientists, applied ML scientists, decision scientists, econometricians, growth/marketing analysts, and ML‑adjacent data scientists supporting LLM/AI products. Who this is for: Product/decision/data scientists, applied ML scientists, econometrics & causal inference specialists, experimentation leads, analytics engineers crossing into DS, ML generalists with strong statistics, and data scientists collaborating with platform/MLOps teams in the UK.

Why Data Science Careers in the UK Are Becoming More Multidisciplinary

Data science once meant advanced statistics, machine learning models and coding in Python or R. In the UK today, it has become one of the most in-demand professions across sectors — from healthcare to finance, retail to government. But as the field matures, employers now expect more than technical modelling skills. Modern data science is multidisciplinary. It requires not just coding and algorithms, but also legal knowledge, ethical reasoning, psychological insight, linguistic clarity and human-centred design. Data scientists are expected to interpret, communicate and apply data responsibly, with awareness of law, human behaviour and accessibility. In this article, we’ll explore why data science careers in the UK are becoming more multidisciplinary, how these five disciplines intersect with data science, and what job-seekers & employers need to know to succeed in this transformed field.