Salary up to £50,000 Depending on experience
25 Days Holiday + 8 Bank Holidays
Optional Hybrid working (3 days a week in Surrey)
Are you a person with a background in Microsoft Dynamics 365 who thrives in busy environments, has a strong technical background, and enjoys collaborating with various stakeholders to drive improvement in business processes?
Our client is one of the UK’s largest Managed Service Providers They are seeking a logical problem solver with a minimum 3 years of exposure to Microsoft Dynamics 365.
This role in the Service Delivery Team emphasizes a blend of technical and interpersonal skills, with a focus on Microsoft Dynamics 365 and related business systems.
Key Responsibilities
Support & Troubleshooting: Provide day-to-day assistance for Microsoft Dynamics 365, resolving issues, and advising on best practices.
Data Management: Ensure data integrity, security, and compliance across systems.
Training Development: Create and conduct training sessions for users to improve system understanding and usage.
System Administration: Handle routine tasks like user account management, report generation, and workflow maintenance.
CRM Administration: Manage Dynamics CRM functions, including views, workflows, and data imports.
Documentation: Produce user guides and best practice guidelines.
Custom Reporting: Create reports and dashboards, utilizing tools like Power BI for actionable insights.
Collaborative Analysis: Work with stakeholders to identify process improvement opportunities and translate requirements into functional specifications. Necessary Skills and Attributes
Analytical Skills: Strong ability to analyse data and identify trends.
Technical Proficiency: High exposure to Microsoft Dynamics 365 and proficiency in creating reports.
Project Management: Experience in managing projects and working with cross-functional teams.
Communication Skills: Excellent verbal and written communication; able to influence senior stakeholders effectively.
Interpersonal Skills: Strong ability to build relationships and manage stakeholder expectations.
Technical Knowledge: Familiarity with tools like Union Street aBILLity, HubSpot, and Cezanne HR.
Excel Proficiency: Intermediate to advanced skills in Microsoft Excel. Benefits:
Free daily breakfasts in the office
Regular companywide events
Monthly 'shining star' employee recognition awards
Pension and life insurance
Refer a friend scheme (£1,000)
Mental health, financial and legal support
Training and development plans
State of the art offices
Option to buy and sell holiday
Employee Dream Ball - Quarterly chance to win £3k towards a dream
Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status
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