Learning Management System Administrator

Job title: Learning Management System Administrator

Work schedule: 2 days in office 3 days remote

Job summary/Purpose

The LMS Coordinator will serve as a key resource in managing and supporting our SuccessFactors LMS platform. Reporting to the Learning and Development Business Partner, this role will be responsible for ensuring data accuracy, system functionality, and prompt resolution of Learning related queries. The incumbent will manage the end-to-end lifecycle of training interventions across the business attendance and compliance reporting and partner with various stakeholder groups to drive system improvements and maintain compliance.

Primary Responsibilities

System Administration:

• Maintain and update foundation objects data within SAP SuccessFactors.
  
  
• Conduct regular system audits to ensure data integrity, compliance, and consistency.
  
  
• Troubleshoot system issues and coordinate with the L&D Business Partner or external vendors for resolution.
  
  
• Scheduling of training courses
  
  
• Monitoring cancellation and waitlists
  
  
• Permission and Workflow Management
  
  
• Support any test activity required across the platform
  
  
• Support mandatory release management from provider
  
  Change Request Management:
  
  
• Review, prioritize, and implement system changes
  
  
• Document and communicate all changes to relevant stakeholders.
  
  
• Provide guidance and support to end-users on new or modified functionalities.
  
  Stakeholder Support
  
  
• Collaborate closely with the Talent and Functional Heads of Department to ensure their system needs are met.
  
  
• Provide hands-on support for system-related queries and issues from the Development inbox.
  
  
• Produce routine and ad-hoc reports for HR and business stakeholders.
  
  Process Improvement:
  
  
• Identify process enhancements and advocate best practices within the LMS function.
  
  
• Train and mentor HR team members on system capabilities and processes.
  
  Data Management & Compliance:
  
  
• Maintain high levels of data accuracy in line with data protection regulations.
  
  
• Conduct routine data audits and provide recommendations to mitigate risk.
  
  Experience, Qualifications, Technical Requirements
  
  
• Previous experience on a LMS platform (SuccessFactors, Workday, Oracle, etc.)
  
  
• Experience on SAP SuccessFactors.
  
  
• Technical Proficiency: Strong MS Excel skills for data manipulation
  
  
• Communication: Strong written, verbal and presentation communication skills to interact with diverse stakeholder groups.
  
  What can we offer you:
  
  
• Salary up to £40,000
  
  
• Competitive pension scheme
  
  
• 26 days annual leave plus bank holidays
  
  
• Private medical insurance
  
  
• Competitive pension scheme through salary sacrifice
  
  
• Share save and share incentive schemes
  
  
• Employee rewards portal with many more benefits