HR Assistant 

Location: Hybrid -  Home working and office based (Rowley Regis)

Black Country Housing Group (BCHG) is seeking a dedicated HR Assistant who will play a crucial role in providing exceptional HR service to our colleagues. This position requires a strong focus on administration, Recruitment and pre-employment checks all while upholding the highest standards of accuracy and compliance.?? 

What We’re Looking For:

Key qualities include:

A values-driven individual committed to providing excellent service.

Attention to detail and strong organisational skills.

Excellent communication skills, both face-to-face and over the phone.

Ability to manage difficult conversations with empathy and professionalism.

Computer literate.

Experience in negotiating and resolving queries.

A positive, "can-do" attitude, with the ability to take initiative.

Key Responsibilities:

- Coordinate pre-employment checks, such as DBS checks, reference requests, and employment history verification, ensuring a seamless onboarding experience for new colleagues.?? 

- Accurately set up new starters on HR systems (e.g., People Hub, Access) and ensure data integrity during transitions.?? 

• Provide administrative support to HR colleagues by managing Purchase Order’s, ensuring payment terms are met.?? 
  
  
• Manage and respond to reference requests and maintain shared HR and Jobs email accounts.?? 
  
  - Provide administrative support to HR colleagues including but not limited to production of letters and documents and file management ensuring GDPR compliance at all times.??? 
  
  Why Join Us? 
  
  At BCHG, we’re more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with.
  
  28 Days Annual leave per year (pro rata), plus bank holiday entitlements – so you can have a well-earned rest
  
  Hybrid Working Opportunities - helping you to work in the most effective way for you
  
  Staff recognition scheme – because hard work doesn’t go unnoticed
  
  100% Annual Attendance Reward – to reward you for being there for our customers
  
  Annual Pay Review – ensuring your pay reflects what’s happening in the market
  
  Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters – because sometimes, we all need a helping hand
  
  Life assurance – In case the worst should happen
  
  A broad learning and development programme – to help you be the best that you can be
  
  Access to an attractive contributory pension scheme – giving you peace of mind about life after work.
  
  About us:
  
  With over 2,183 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations.
  
  Since our founding in 1974, we’ve significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers.
  
  At Black Country Housing Group, our values are more than just words—they shape the way we operate and how our colleagues interact daily. We’re dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families.
  
  As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process.  
  
  If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG!
  
  How to Apply  
  
  Please complete the application form and upload your CV.
  
  Closing Date: 17th November 2024
  
  Interviews will be held Tuesday 26th November 2024 on site at our Head Office