About the context

Today, CHANEL is running multiple instances of ERPs all over the world, all on premise, using Dynamics AX 2009 & 2012 and SAP. The goal of this new program is to harmonize the process worldwide and deploy a highly standardized single version (multiple instances) ERP covering Finance & Supply Chain, based on the SaaS Microsoft D365 F&O platform.

Your role @ Chanel

Our newly created role Head of D365 Architecture, based in London, will be responsible for:

Leading the End to End solution design for the Dynamics 365 solution, creating and maintaining all aspects of solution and data architecture with a focus on business engagement – essentially defining the Dynamics 365 architecture and technology frameworks to generate value from Dynamics 365 portfolio. Develop and maintain medium- and long-term technology roadmap for Global D365 solution across all Regions. Work with Chanel D365 Product team and strategic technology partners to understand their product roadmaps, communicate key developments internally and align with the Chanel roadmap. Ensure proper integration of D365 into the global IT landscape in coherence with long-term IT road map, and wider Chanel eco system.

The impact you can create at Chanel

Work with Chanel D365 Product team, Global process owners and business domain stakeholders to identify requirements to fulfil current and future opportunities for process improvement and digital transformation Develop and maintain medium- and long-term technology roadmap for Global D365 solution. Work with strategic technology partners to understand their product roadmaps, communicate key developments internally and align with the Chanel roadmap Collaborate with wider Enterprise Architecture community across regions and divisions to maintain alignment to emerging standards and manage dependencies Collaborate with Information Security, Privacy and Data Governance teams to ensure alignment and compliance of roadmap to global standards Conduct market & vendor assessments for new technology capabilities identified as required to fulfill business requirements Establish framework for D365 Solution Architecture, to enable the delivery of robust and compliant high-level solution designs covering business, data, application & technology domains Assess opportunities for D365 based on technical feasibility and business value, to enable prioritization of the backlog Oversee project architecture & design teams to ensure quality and compliance Monitor & govern the delivery lifecycle, to ensure that solutions are built as designed Provides strategic consultation and recommendations during the business processes analysis, design, development, testing, deployment, and support phases Understand emerging technology trends and disruptions and their practical application to enable new and evolving business and operating models; determine their potential implications Develop and run proof-of-concept initiatives to demonstrate value of potential new & innovative solutions working closely with Responsible for developing and promoting the solution architecture activity working closely with partners Define the processes and deliverables of the solution architect and contribute to the definition of the delivery processes for project, core and support related to solution architecture Guide and enable partners and technology teams in the Dynamics 365 implementation, providing frameworks, architecture and procedures as required. Ensures compliance between the system architecture, data architecture and solution architecture. Define guidelines, procedures, processes & best practices to coordinate and create a dynamic within the community of D365 functional experts at all levels (global / regions / local)

You are energized by

Leading and promoting pragmatic solutions, harmonizing processes worldwide and deploying high quality standards Working in a worldwide and multicultural environment with multiple partners, at different organizational levels. Setting up and building technologies, solutions, organization and projects with Chanel business and TECH teams. The technology and the new way of working and sharing. Taking the lead, collaborate & coordinate.

What you will bring

Hands-on and self-driven behavior Strategic thinking with a clear vision for the future of technology in corporate settings. A strong understanding of global corporate functions and their technology requirements. Leadership qualities that inspire and motivate teams towards achieving common goals. Ability to manage several topics in parallel, with different stakeholders involved.  Process-driven and pragmatic approach to supporting the business Understanding of the business domains and their core business processes (e.g. Finance, Operations, Retail, Down stream Supply Chain) Tools and methodologies to industrialize solution & process design (lean, problem-solving approaches, design thinking) and to propose measurable action plans Project management and prioritization skills Ability to connect with the business teams to ensure alignment with technology initiatives Ability to drive team-wide initiatives and high accountability for results Energy, enthusiasm and critical thinking to do things better

Requirements

Deep understanding of Microsoft Dynamics (D365) F&O and its ecosystem Experience with multiple stages of implementation of D365 in global organisations with a multi instance approach Extensive experience working in core modules of D365 F&O Strong grasp of integration patterns, cloud architecture, data management, and cybersecurity practices. Experience with agile methodologies and change management processes. Experience working with multiple teams spanning fellow Architects, Developers, Clients and Managers, with the goal of delivering the best solutions to our clients. English is a must, French spoken is a plus Minimum of 10 years of experience in solution architecture or a similar strategic IT role. Proven experience in designing and implementing ERP solution architecture Demonstrated ability to lead large-scale technology transformation projects. Strong client leadership and engagement skills up to C-level Excellent communication skills with the ability to articulate technical concepts to non-technical audiences. Experience in an international context and culture. Experience in consumer goods, retail, hospitality, or luxury retail is an advantage.

What Chanel can offer you

Take part in a global transformation program across multi-regions and multi-partners Be a key partner for Business and IT corporate domains, as well as many internal/external partners within Global, Corporate services and regions.

The role will be reporting to the Head of Programme, who is leading a team of 40+ internal headcounts in matrix setup covering the following area:

Support Global Corporate functions initiatives : Operations and Finance Global Transversal initiatives : Data, ERP, Automation, Partner strategy