frog - Customer Data Analytics Managing Consultant

Capgemini Invent
London
6 days ago
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frog - Customer Data Analytics Managing Consultant

Join to apply for the frog - Customer Data Analytics Managing Consultant role at Capgemini Invent.


Overview

Since June 2021, frog is part of Capgemini Invent. Frog partners with customer‑centric enterprises to drive sustainable growth by building and orchestrating experiences at scale, harnessing data and technology, and inventing future customer experiences.


Joining frog means being part of a global network of studios with a vibrant culture, where curiosity, collaboration, and courage drive innovative and sustainable solutions.


About the Role

We are seeking a highly skilled Managing Consultant with hands‑on experience in customer behaviour analytics, marketing, commercial, web or product analytics. The ideal candidate will have domain knowledge in marketing, customer, digital and commercial sectors, commercial experience (RFP/RFI, drafting SOWs, costing, client negotiation), strong project management and people management skills.


Responsibilities

Lead cross‑functional teams to transform complex data into actionable insights, develop AI/ML solutions, and deliver innovative customer‑experience data products. Mentor and guide team members, manage project budgets and timelines, and maintain strong client relationships.


Qualifications

  • CX Data Expertise – subject‑matter expert in data‑driven marketing, measurement, research, journey optimisation, personalisation, MarTech, CRM analytics, CDPs, AI applications.
  • Data Visualisation Experience – use of Power BI or Tableau to present insights.
  • Delivery Leadership – leading teams to create insight solutions, MarTech/CX solutions, ML/AL solutions.
  • Project Management Excellence – planning, execution and delivery of analytics and AI/ML POCs, MVPs and production solutions.
  • Commercial Acumen – RFP/RFI responses, SOW drafting, costing, client negotiation, and senior stakeholder engagement.
  • People Management – mentoring, guiding and developing team.
  • Communication – strong written, presentation and data‑driven storytelling skills.
  • Innovative Mind – interest and experience with latest advancements in data, AI, machine learning and data science.

Preferred Qualifications

  • Experience in primary growth sectors: Consumer Products & Retail, Energy, Utilities and Telecommunications, Public Sector.
  • Familiarity with Agentic AI development and use cases.
  • Understanding of modern data cloud architecture.

Benefits

Inclusive culture, flexible working arrangements, hybrid model, employee wellbeing support (Mental Health Champions, wellbeing apps). Opportunity to work in London and flexible assignment locations.


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