Fintech Product Manager

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2500 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland with the Athens office being one of the largest, hosting around 630 employees working from the center of Athens for the rest of the world.

Position Summary

As a Fintech Product Manager, you will be exposed to the international Flexibility and Fintech added-value services ecosystem within a fast-paced technology organisation. Your main responsibilities will be to manage/support new fintech products and solutions’ assessment and onboarding, conduct market research, and monitor industry trends related to flexibility offerings.

Additionally, you will engage with internal business leaders and external partners to project manage product onboarding, lead data-driven process improvements, and contribute to the department's pipeline and priorities. The ideal candidate must have a 360-degree understanding of both travel and fintech, demonstrating a problem-solving attitude with a strong focus on customer experience while staying up to date with industry regulations and best practices.

This role is open to all of our existing European locations, so the right candidate can be based in the UK, Spain, Netherlands, Sweden, Switzerland, or Finland. Depending on the candidate's location, it is a hybrid or remote position.

Responsibilities

• Become the relevant market expert with respect to flexibility and fintech products, including regulatory implications and best practices.
• Perform fintech products/solutions’ evaluation processes, including new providers and expected impact, by formulating business cases under a data-driven and multifaceted approach, considering economics, customer experience, performance, and strategic focus.
• Monitor and assess competition at the partner, market, and product level and evaluate the company’s competitiveness from an offering perspective.
• Define the business requirements for the implementation of new products, providing clear guidelines to involved cross-functional teams, including development.
• Project manage flexibility and fintech product onboarding, ensuring business alignment across functions and coordinating internal and external partners for a seamless transition.
• Maintain top responsibility for operational and financial performance, defining financial objectives and KPIs while ensuring the necessary analytics are implemented and dashboards reflect relevant insights.
• Manage communications with existing partners on operational and product aspects, attend QBRs to stay up to date with new opportunities, and drive action plans.
• Support RFPs for new partners, ensuring a well-structured approach to assess new partner capabilities and their alignment with Etraveli Group’s needs and tech ecosystem.
• Work closely with data analysts to assess the performance of fintech solutions and partners, identifying and implementing corrective actions as needed.
• Stay up to date with market trends in the fintech and travel-tech industry, identifying new opportunities and proposing innovative solutions with high impact.

• Degree in Business subject areas, Finance, Engineering, Statistics or Science
• Approximately 2-3 years working experience in a commercial product-centric and/or business development role within a growth oriented, fast-paced digital business, where accountability for aspirational targets are set.
• 3+ years of experience in product management, preferably within the travel industry, airline industry, or online booking platforms
• Ability to independently navigate through complexities and provide clarity to a wide range of cross-functional stakeholders in order to achieve commitment towards results
• Strong organisational skills combined with business understanding
• Data analytical skills – essential/mandatory.
• Analytical mindset with the ability to develop business cases, analyse large datasets, and make data-driven decisions
• Self-motivated with ability to take ownership in a fast growing environment
• Ability to prioritise, effectively handle multiple projects under a minimum supervision and honour deadlines
• Ability to act proactively, take initiatives and pay attention to details
• Strong communication skills & excellent command of the English language
• Strong understanding of airline booking flows, fare structures, and fintech-related travel products
• Experience working with flexibility and added-value services in a travel or fintech environment
• Experience in partner management and cross-functional collaboration
• Comfortable working in a multicultural, international environment subject to continuous changes and multiple priorities

Working with us means both laughter and colleagues who take their work very seriously. In short, we are a big team at a big company with the ambition to become the best on the global stage! In addition to working with an amazing group of people, you’ll also enjoy several great benefits as part of our team.

Since this role can be based in multiple locations, the benefits package will vary depending on the candidate’s country of residence. You can expect:

• A competitive salary aligned with market standards
• Flexible working hours with hybrid or remote options, depending on location
• A comprehensive benefits package in line with local regulations

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.

Welcome to Etraveli Group!

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