Commercial Data Governance Manager

Company Description

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We're an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 10,000 colleagues across 30 countries and are a member of the UK's FTSE 100 group of leading public companies.

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa's many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

Job Description

The Commercial Data Governance Manager will join the Commercial Data Governance Team, reporting to the Head of Data Governance. They will play a key role in implementing, monitoring, and managing data governance frameworks. Their responsibilities will span:

1. Enterprise commercial data quality governance
2. M&A data quality governance
3. Data access management
4. Audience data sharing
5. Contributing to data stewardship forums
6. Managing operational artifacts and tools (e.g., data quality scorecards, product information management systems)

The Informa Commercial Data Governance Team (CDGT) is responsible for:

1. Establishing, managing, and overseeing commercial data governance policies and frameworks within Informa
2. Ensuring commercial data is managed effectively, securely, and consistently across Informa
3. Aligning data management with business goals and compliance requirements
4. Acting as the central authority for all data governance-related activities
5. Upholding data quality, privacy and security, compliance, fluency, stewardship and data management standards throughout the data lifecycle

The CDGT reports to Informa's Director of Commercial Data and is part of the newly established Group Marketing function.

Key Partnerships

The role will work closely with:

1. IIRIS
2. Customer Technology team
3. Event Technology team
4. Group Privacy team
5. Product, marketing and sales teams within Informa Markets, Informa Connect and Informa Festivals
6. Data Stewards within all divisions

Key Areas of Responsibility

1. Implement and Maintain Frameworks
   • Support the implementation and maintenance of data governance frameworks and policies across Commercial Data domains (Customer, Product, Content, Marketing, and Sales)
2. Drive governance initiatives by participating in key programs:
   • Informa Data Guardian Program
   • Customer consent standardization
   • Customer preference centre development
   • Data maturity assessments and risk remediation
   • Data acquisition governance (registrations, M&A, third-party data, data sharing)
   • Enterprise commercial data discovery
3. Stakeholder Engagement
   • Collaborate with business partners (Informa Connect, Markets and Festivals), Privacy and technical teams (IIRIS, C-Tech and E-Tech) to promote understanding of data governance initiatives and policies
   • Deliver training, organize stakeholder forums, and lead data literacy projects to foster awareness and adoption
4. Manage Governance Artifacts
   • Oversee data governance operational artifacts such as:
   • Data quality scorecards
   • Issue resolution logs
   • Data sharing logs
   • Data catalogues
   • Data retention schedules
   • Commercial Data business glossaries information classification
   • Commercial Data governance policy inventory

Qualifications

1. Extensive proven experience working with data in a governance, quality, or stewardship capacity.
2. The ability to build strong relationships with data and business stakeholders across the organisation, to address data challenges and promote governance initiatives.
3. Excellent communication and collaboration skills with the ability to credibly translate complex data initiatives into tangible business outcomes: Informa is in continuous learning mode as the market changes and needs someone to effectively bring the rest of the business along the data governance journey.
4. The ability to identify opportunities for process enhancements and challenge the status quo with a curious and proactive approach.
5. Familiarity with Data Governance tools such as Collibra, Alation, Informatica, etc.
6. Hands-on experience with data querying and visualization tools like SQL, advanced Excel, Power BI, or similar BI platforms.
7. Experience working in or with marketing or sales teams would be desirable.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here's some of what you can expect when you join us. But don't just take our word for it - see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

1. Freedom & flexibility:colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
2. Great community:a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
3. Broader impact:take up to four days per year to volunteer, with charity match funding available too
4. Career opportunity:the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
5. Time out:25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
6. A flexible range of personal benefits to choose from, plus company funded private medical cover
7. A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
8. Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
9. Recognition for great work, with global awards and kudos programmes
10. As an international company, the chance to collaborate with teams around the world

We're not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most - although not all - of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

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