Business Intelligence Lead

Buyagift and Red Letter Days are the UK’s leading gift experience provider. We’re all about turning special moments into extra-special memories. With a gifting range of 4000+ experiences from spa days and skydives to gourmet treats and once-in-a-lifetime adventures, we make it easy to give the gift of wow.

As part of the Moonpig Group, we’re proud to share that our vision is to become the most trusted platform in the UK gift experience market. Our mission is to spread happiness through thoughtful, joy-filled experiences. People are at the heart of everything we do. Since joining the Moonpig Group in 2022, we’ve been powered by strong values, bold ideas and a shared passion for making a real difference. Here, you’ll have the chance to shape the kind of experiences people never forget – and help us build connections that truly matter.

About the role

We’re on the lookout for a BI Lead to own and shape our Business Intelligence capability across Buyagift and Red Letter Days. This is a brilliant opportunity to lead on defining our reporting frameworks, collaborate with teams across the business, and deliver dashboards that drive decision-making and data fluency.

You'll work hands-on with SQL and Power BI, manage one direct report, and act as product owner for our BI tooling — all while raising the bar for data insight across the business.

You'll be joining a team where you can make a real impact, helping shape how we use data to empower smarter decisions from product to marketing and beyond.

Key Responsibilities:

• Own the BI data insight function across Buyagift and Red Letter Days
• Lead stakeholder engagement across Buying, Finance, Marketing, Operations, Product, and Trading
• Define reporting architecture and develop automated reports and dashboards in SQL and Power BI
• Act as product owner for Power BI and champion best practices
• Drive data literacy through training, support, and collaboration
• Work closely with the Data Engineering and Tech teams to ensure data platform alignment
• Support ad hoc data extraction, modelling, and insights
• Line manage a junior BI Analyst and occasionally oversee BI contractors

About you:

• Ideally 5+ years in analytics, BI, or data visualisation roles
• Hands-on experience in ecommerce environments
• Advanced SQL coding and Power BI skills
• Confident stakeholder manager with experience defining requirements
• Excellent communicator who can translate technical concepts for non-technical audiences
• Strong attention to detail and structured in managing priorities
• Experience with Adobe Analytics or Google Analytics (preferred)
• Previous line management or retail experience is a plus

Our Tech Environment:

• SQL, DAX, M (Power Query)
• SQL Server, Snowflake
• Power BI
• Data Warehousing & Modelling
• Agile methodologies
• Business-focused data analysis

What’s in it for you?

We believe in empowering our team to do their best work. Enjoy:

Competitive Pay & Bonuses:Plus generous pension plans, staff discounts, and share schemes.

️ Wellbeing First:Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.

️ Flexible Working & Time Off:Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.

Career Growth:Learning allowances, coaching, and development programs.

Recognition & Giving Back:Regular awards, charity support, length of service awards, and volunteering days.

Want to see more?

Check out our Linked In pages below:

Buyagift

Red Letter Days

Moonpig Group

Our Ways of Working:

We trust you to do what’s right, providing flexibility to balance work and life. We believe in giving you permission to innovate and focus on delivering meaningful results. We understand that effective ways of working are unique to each individual, role, and team, and we’re committed to supporting and discussing your specific needs throughout the interview process and beyond. Unless specified otherwise, most of our team works from the London office 2 days per week as part of our hybrid approach.

Moonpig Group's Commitment to Equality, Diversity, and Inclusivity:

At Moonpig Group, we’re all about creating a workplace where everyone feels they truly belong. We celebrate what makes each of us unique, whether that’s our background, how we work best, or what matters most to us.

From working parents who need flexible hours to neurodiverse colleagues with specific working styles, we’re here to support our people in ways that work for them. Because when you feel valued and included, you can thrive, and so can we.

We’re proud to have a number of employee-led groups driving this forward, including our LGBTQ+, Gender Balance, Neurodiversity and EMBRACE (Educating Myself for Better Racial Awareness and Cultural Enrichment) communities, plus our Group-wide EDI committee. These teams help make sure every voice is heard and every idea has a place.

We know that diversity fuels creativity, innovation and connection, and that’s why we’ll keep pushing for progress. Together, we’re building a culture where everyone feels safe, supported, and free to be their brilliant, authentic selves.

If you have a preferred name, please use it to apply and share your pronouns if you are comfortable to do so - If you have any reasonable adjustment requests throughout the interview process please let us know on your application or speak to the Recruiter.

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