Business Analyst
Location: London SE1
Hybrid working (3/2)
Competitive salary dependent on experience. Company performance-related bonus, healthcare insurance & wellbeing benefits.
An exciting opportunity for a confident, talented individual to use their skills to help deliver the next generation of Liv-ex digital products
Liv-ex is the global marketplace for the wine trade, with over 600 members worldwide. We offer business services that span trading, data, logistics and automation technology to a diverse group of wine businesses – from ambitious start-ups to established merchants.
Our goal is to make fine wine trading more transparent, efficient and safe for the benefit of our members and the market as a whole.
We are hard-working, committed yet informal, energetic and action oriented.
Founded in 2000, Liv-ex has grown to serve a growing number of merchant members with a broadening range of services. We help clients and other stakeholders to better understand the fine wine market and identify opportunities to profit.
Summary Purpose
We are looking for a smart, enthusiastic candidate to join our award-winning Digital Product team as a Business Analyst. You will be working to scope, create and improve features across Liv-ex systems to better serve the global fine wine market. You will report to one of our Product Managers and through collaboration with stakeholders, customers and our software engineering teams, take innovative ideas from concept to delivery.
If you would like to work in the team at the heart of Liv-ex and relish the opportunities a growing business can offer in relation to responsibility and your wider personal development, this opportunity could be a great fit.
Responsibilities
Support the Product Manager, helping to design and deliver new trading, logistics and finance system
Deliver business requirements across entire product lifecycles, from initial discovery through to launch and benefit realisation
Understand and record high level business requirements, converting concepts and ideas into high-quality documentation
Manage stakeholder relationships and needs at all levels of the business
Manage day to day Product operations including testing, release delivery and internal team support
Develop, maintain and help prioritise a backlog of user stories for future implementation
Review and provide feedback on completed projects, demonstrating value and sharing your team’s success stories with others in the business
Troubleshooting for customers and production systems when required
Close working relationship with software engineering teams, collaborating regularly to write and groom stories
Close working relationship with Product Marketing team to ensure the voice of the customer is heard
Work closely with all Liv-ex teams to create a friendly and collaborative environment
Knowledge, Skills and Experience
Essential
Minimum 2 years of experience working as a Business Analyst or Process Analyst in a tech-enabled business
A driven, team player, with an approachable and inquisitive attitude
Strong communication skills, with the ability to listen and translate concepts into requirements
Comfortable pushing back and challenging the status quo
Experience writing high-quality documentation in a professional setting
Logical, organised and efficient, with excellent attention to detail
Able to break down complex ideas into easily digestible chunks
Able to articulate technical pieces of work & describe their business value to a mix of stakeholder
A desire to deliver great products with the needs of the customer at their heart
Enjoys overcoming complex challenges
Tenacious and resilient to see ideas through to completion
Ability to handle multiple competing priorities
Ability to work in a constantly evolving environment
High proficiency with Office 365 suite
Desirable
Experience of working on ERP, Finance and/or Logistics Systems implementation projects
Experience of end-to-end complex project delivery
Previous experience with Jira, SQL, UI/UX development or web technologies
Quantitative skills to support our drive to data-driven decision making
Previous experience working in an agile environment
Knowledge of the wine sector and a passion for wine
To apply, please send a copy of your CV with a cover letter to outline why you are interested in this opportunity to our HR team at
