MI Executive

Reed Talent Solutionsare hiring inNorthampton!

We're looking to recruit a MI Executiveto join ourAngard Staffing department and support ourService Delivery Team!

Role Purpose

The MI Executive / BI Executiveis responsible forthe end-to-end delivery, accuracy, and continuous improvement of operational and commercial MI across workforce planningandfulfilmentfor Angard, specifically Delivery and Collections.

The role ensurestimely, high-quality data, insightful reporting, and actionable dashboards for internal stakeholders, clientsponsorsandclient stakeholders. This includes resolving data quality issues at source,maintainingtrackers and reporting tools, producing scheduled and ad-hoc MI, and supporting the evolution of year-round, scalable BI solutions (including Power BI).

This role is a fixed term contract until January 2027.

Key Responsibilities

1. Data Quality, Governance & Tracker Ownership

• Own and resolve data quality issues within key operational trackers, including:

• Order Tracker

• New Hire Tracker

• Proactivelyidentifyinconsistencies, gaps, and risks in data accuracy.

• Maintain alignment between trackers and RMG/operational MI requirements.

• Perform regular validation checks to ensure data integrity during both peak and non-peak periods.

• Support the transition of peak-only reporting into sustainable year-round MI processes.

2. Operational MI & Reporting Delivery

• Produce and distribute daily, weekly, twice-weekly, and peak-specific MI, including:

• D&C summary MI

• Daily MI reviews for sharing with RMG and wider business stakeholders

• Twice-weekly MI packs for senior stakeholders

• WeeklyconsolidatedD&C/peak reporting

• Pipeline reports (internal and client-facing)

• New starter reports, including agency data

• Ensure all MI isaccurate,timely, and clearly interpreted for its audience.

• Update steering group pivots and reporting tools in line with operational cadence.

• Support early-day MI delivery requirements where needed.

3. Agency, Partner & Fulfilment Reporting

• Maintain and update agency-related reporting, including:

• Sharing D&C tracker extracts with partners (e.g. Pertemps)

• Updating fulfilment data based on app responses

• Maintaining Angard/Pertemps share of order data

• Complete weekly cross-checks of fulfilment data against master fulfilment datasets.

• Highlight headcount variances and trends, supporting improved fulfilment accuracy and decision-making.

• Act as a key MI interface between internal teams, workforce planners, and external partners.

4. Dashboards, BI & Continuous Improvement

• Support the creation and development of new dashboards, including:

• OPL dashboards for service reviews and operational insight

• Collaborate with stakeholders to understand evolving MI needs and translate them into scalable reporting solutions.

• Drive automation and simplification of repeat MI where possible.

• Contribute to improving how MI is reviewed, consumed, and acted upon across the business.

5. Ad-hoc Analysis & Stakeholder Support

• Respond to ad-hoc MI and data requests from operational, commercial, and leadership teams.

• Provide analysis and commentary to support decision-making.

• Build strong relationships with stakeholders by understanding business priorities and challenges.

• Act as a trusted MI partner during peak periods and business-critical activity.

What are we looking for?

• Strong experience in MI, BI, or data analysis roles.

• Advanced Excel skills

• High attention to detail with a strong data quality mindset.

• Ability to manage multiple reporting cadences and deadlines.

• Comfortable working with operational, workforce planning, and agency data.

• Strong communicationskills, with the ability to tailor insights to different audiences.

• Experience supporting peak or high-volume operational environments desirable.