Membership Events Manager

Regional Manager Events– London
Location: London (office-based or home-based)
Salary: £37,000 per annum
Reports to: Head of English Regions

Overview
We’re seeking a proactive, organised and people-centred Regional Events Manager to lead member engagement, deliver a wide range of regional events, and support volunteers across the region. This is a rewarding opportunity for someone who has proven experience working within membership events for a membership organisation and understands the importance of building strong professional communities.

As Regional Events Manager you’ll be the face of the organisation —ensuring the member experience is consistently valuable, inclusive, and inspiring. You’ll also play a key role in delivering the wider organisational strategy at a local level by coordinating events, supporting elected volunteers, and building relationships with regional stakeholders.

Key Responsibilities

Member Engagement and Volunteer Support - serve as the principal contact for members across the London region, representing the organisation locally and delivering a consistently high-quality member experience.
Actively champion the value of membership—driving retention and engagement through face-to-face interactions, events, and regional communications.
Work closely with elected members and volunteers, guiding and supporting their contributions to local activities in line with the organisation’s volunteer strategy.
Coordinate and facilitate the work of the Regional Management Board, ensuring smooth planning and delivery of business plans and budgets.
Oversee regional committees and working groups, including Young Professionals, to ensure a well-balanced programme of CPD, networking, and member events.
Deliver and manage the regional Awards for Excellence, annual member celebration events, and presidential visits.
Supporting Organisational Delivery - contribute to national initiatives and projects by providing local context and insights, particularly where regional member feedback can shape decision-making.
Support cross-departmental campaigns and programmes, ensuring that regional members are informed, involved, and recognised.
Help deliver consultation events and policy engagement activities by coordinating logistics and local member participation.
Identify new opportunities to enhance member value at regional level and share local successes to inform wider organisational learning.
External Relationship Management - Build and maintain effective relationships with a broad range of stakeholders including local authorities, consultancies, partner organisations, and accredited universities.
Leverage these relationships to raise the profile of the organisation in the region, support membership growth, and enhance event delivery.
Collaborate with internal communications teams to ensure timely, targeted messaging to members, using newsletters, social media, and online platforms.
Operations, Data, and Governance - manage budgets, contracts, and event logistics efficiently, ensuring all activity is cost-effective and well-delivered.
Maintain accurate records of member and non-member engagement using internal systems, working closely with the Membership team to ensure data quality.
Organise and support committee meetings, ensuring governance protocols are followed, and volunteers are well-supported in their roles.
Support other regional managers and teams during peak periods or staff absences, contributing to a collaborative and supportive work culture.

Your Experience

Demonstrable experience working within a membership events within a membership organisation, with a strong understanding of member engagement, retention, and volunteer coordination.
Proven experience in organising and managing events (both virtual and in-person).
Confident working independently while collaborating effectively as part of a wider team.
Comfortable managing budgets, contracts, and stakeholder relationships.
Willing and able to travel within the UK for meetings and events.

Knowledge

Confident using databases, event platforms, and content management systems.
Understanding of how to use social media and digital channels to communicate with professional audiences.
Willingness to learn more about the built environment and the context in which members operate.
Familiarity with data protection principles and GDPR (desirable).

Skills

Strong project and time management skills with excellent attention to detail.
Excellent written and verbal communication skills.
Proficient in Microsoft Office (especially Word and Excel).
Skilled at developing strong working relationships with both internal and external stakeholders.

Additional Requirements

A suitable home working environment and reliable broadband.
Ability to attend evening events in London (approx. 6–8 per year) and occasional evening socials.
A collaborative, flexible mindset with a commitment to supporting others and sharing best practice across teams.

If you have a strong background in membership engagement, thrive in a varied role, and enjoy working with a wide range of people to deliver high-impact regional activity - submit your CV for immediate review - submit your CV for immediate review