Marketplace Executive

We are looking for a commercially driven, analytical and proactive Marketplace Executive to support the growth and development of our marketplace business across key online platforms.

You will help improve sales performance across Amazon and other platforms, support new product launches, optimise product listings, pricing, stock availability, SEO and promotional activity. By analysing sales data, search trends, competitor activity and customer behaviour, you will identify opportunities to increase revenue, visibility, conversion and profitability.

Working closely with internal teams, you will contribute to the growth of an established, multi-channel ecommerce business.

Key Responsibilities

Marketplace Trading and Commercial Performance

•Support the delivery of marketplace sales, margin and profitability targets across company key online platforms.

•Monitor sales, traffic, conversion rates, pricing, stock availability and individual product performance.

•Identify opportunities to increase revenue through range expansion, improved availability, competitive pricing, promotions and listing optimisation.

•Analyse sales trends and performance data to identify risks, opportunities and areas requiring improvement.

•Prepare regular marketplace performance reports, highlighting key findings and recommended actions.

•Support seasonal and annual trading plans to maximise performance during key retail periods, including Black Friday, Cyber Monday and other promotional events.

•Track agreed KPIs and ensure marketplace performance is measured consistently.

•Investigate significant changes in sales performance and work with relevant teams to identify and implement corrective actions.

Marketplace Account and Catalogue Management

•Manage day-to-day marketplace activities across assigned platforms, including Amazon and other third-party marketplaces.

Maintain accurate product listings, pricing, stock availability, catalogue information and account health.

•Support the effective launch of new products, ensuring listings are complete, content is optimised and pricing is competitive.

•Monitor product ranking, search visibility, conversion rates and overall sales performance.

•Identify and resolve catalogue, listing, pricing and operational issues that could affect sales.

•Monitor marketplace policies, platform requirements and industry developments to support ongoing compliance.

•Build effective working relationships with marketplace contacts and internal stakeholders.

•Ensure marketplace updates, product launches and trading activities are completed accurately and on schedule.

SEO, Product Content and Listing Optimisation

•Implement and maintain marketplace SEO best practices across key platforms.

•Review and optimise product titles, descriptions, bullet points, keywords, imagery and enhanced content.

•Research relevant search terms, customer behaviour, competitor listings and marketplace ranking factors.

•Analyse search demand and seasonal trends to keep product listings relevant and competitive.

•Benchmark leading brands and competitors to identify opportunities to improve product positioning.

•Maintain consistent listing standards and content requirements across marketplaces.

•Conduct regular listing audits, prioritising high-potential products and underperforming categories.

•Explore AI-driven tools for keyword research, content creation, listing improvements and SEO optimisation.

•Measure the impact of content changes through search visibility, traffic, conversion and sales performance.

•Work with relevant teams to improve the quality and consistency of product information across sales channels.

Market Research and Competitor Analysis

•Monitor competitor pricing, product ranges, promotions, content and search positioning.

•Identify emerging trends, changes in customer demand and new opportunities across MHSTAR's product categories.

•Research successful marketplace sellers and leading brands to identify effective strategies and best practices.

Skills & Experience

Minimum 2 years’ experience in ecommerce, marketplace management or online trading.

Experience managing marketplaces including product listings, pricing and stock availability.

Strong analytical skills with the ability to interpret sales data, conversion rates and KPIs.

Understanding of marketplace SEO, keyword research and product listing optimisation.

Experience monitoring competitor activity, pricing and market trends.

Proficiency in Microsoft Office, particularly Excel.

Strong organisational, communication and stakeholder management skills.