We are recruiting an experienced Data leader and strategist to take ownership of the development of a business-wide Single Customer View (SCV) and help shape the organisation’s wider data architecture.
This is a high-impact, leadership role for someone who enjoys solving complex data problems and wants to see their work directly influence customer experience, marketing, commercial strategy and business decision-making.
You will bring together customer and audience data from multiple platforms to create a single, trusted and actionable view of customers and prospects.
Key responsibilities will include:
- Designing and developing the organisation’s Single Customer View / Customer 360
- Building scalable ETL/ELT pipelines and automated data processes
- Integrating data from CRM, websites, marketing platforms, events and other business systems
- Developing data models and supporting the wider data architecture
- Improving data quality, normalisation, matching and deduplication
- Establishing identity resolution across multiple customer data sources
- Supporting customer segmentation, reporting and personalisation
- Developing data governance, stewardship and documentation standards
- Supporting dashboards, BI tools and self-service reporting
- Ensuring the data platform can support future AI and machine-learning initiatives
This is a cracking, growth oriented business with an employee focused culture that not only will offer development, but unquestionably a platform to shape the success of the wider organisation itself. As a result, you should be technically strong but also commercially minded, with the ability to understand why the business needs the data rather than simply how to build it.
Candidates should be local to the client as while there is a culture of flexibility, the hybrid offering is 4 days per week in the office. A strong benefits package is also on offer here as the business continually improves is engagement piece via a brilliant HR function.
Please get in touch asap to be considered!
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