Head Of Business Intelligence & Reporting

Job Description

MLC Partners are working with prestigious London based College to support them with the recruitment of a newly created Head of Business Intelligence & Reporting role. This role would be for someone who likes the prospect of working in a greenfield environment and working with Executive teams to ensure the Data strategy links in to the wider organisational and Digtal Strategy.

If you're a self sufficient, driven individual with strong previous exposure to the Higher Education sector... please read on!

Job Purpose

Lead the development and delivery of business intelligence solutions to support evidence-based decision-making across the College. This pivotal role shapes the institution’s data strategy, drives continuous improvement, and fosters a culture of data literacy and collaboration. The postholder will champion best practice, engage key stakeholders, and ensure the service continually evolves to meet institutional needs.

Key Areas:

• Develop and maintain dashboards to report and monitor the College's KPIs
• Manage the delivery and prioritisation of strategic data projects for the College
• Lead on the development of dashboards and semantic data models in Power BI
• Be responsible for an annual cycle of updates to existing reports
• Be highly proficient in external Higher Education data and relevant internal student record systems
• Support decision making through intuitive data visualisation and scenario planning
• Benchmarking against internal and external performance measures
• Manage, mentor and develop a team of Planning Analysts, fostering professional growth and wellbeing
• Provide a professional, efficient and friendly service to students, staff and external organisations
• Develop relationships with key stakeholders such as academic schools and professional services to understand business needs

Main Duties and Responsibilities:

Leadership and Data Governance

• Develop and implement the College’s Data strategy, including institution-wide data definitions, and governance frameworks
• Champion for Data Quality and Records Management across the institution, ensuring alignment with regulatory and sector standards (e.G. OfS, HESA)
• Align data projects to strategic priorities
• Lead on the design and delivery of dashboards and semantic data models using Power BI and other relevant tools
• Support the creation and maintenance of a ‘single- source of truth’ data infrastructure

Business Intelligence and Reporting

• Develop and maintain dashboards to monitor and report on College KPIs
• Provide complex analysis of key performance indicators to senior leadership, including OfS metrics, National Student Survey results, League table publications

Stakeholder Engagement and Collaboration

• Build strong cross departmental collaboration with IT, Finance, HR and Registry, academic schools and other professional services
• Communicate complex data insights to a range of stakeholders through intuitive visualisations and clear reporting
• Develop a deep understanding of user requirements in order to deliver intuitive dashboards

Team Leadership

• Build, lead and develop a team of data analysts/ officers to support business needs

Service Delivery and Support

• Produce complex analysis of key performance indicators to the senior leadership team
• Develop dashboards and reports to support various stakeholders in their operations and planning processes
• Pro-actively identify data quality issues with student records and communicate with relevant staff to resolve them
• Provide support and training to staff in the use of reporting tools and other data resources