MLC Partners are working with prestigious London based College to support them with the recruitment of a newly created Head of Business Intelligence & Reporting role. This role would be for someone who likes the prospect of working in a greenfield environment and working with Executive teams to ensure the Data strategy links in to the wider organisational and Digtal Strategy.
If you're a self sufficient, driven individual with strong previous exposure to the Higher Education sector... please read on!
Job Purpose
Lead the development and delivery of business intelligence solutions to support evidence-based decision-making across the College. This pivotal role shapes the institution’s data strategy, drives continuous improvement, and fosters a culture of data literacy and collaboration. The postholder will champion best practice, engage key stakeholders, and ensure the service continually evolves to meet institutional needs.
Key Areas:
* Develop and maintain dashboards to report and monitor the College's KPIs
* Manage the delivery and prioritisation of strategic data projects for the College
* Lead on the development of dashboards and semantic data models in Power BI
* Be responsible for an annual cycle of updates to existing reports
* Be highly proficient in external Higher Education data and relevant internal student record systems
* Support decision making through intuitive data visualisation and scenario planning
* Benchmarking against internal and external performance measures
* Manage, mentor and develop a team of Planning Analysts, fostering professional growth and wellbeing
* Provide a professional, efficient and friendly service to students, staff and external organisations
* Develop relationships with key stakeholders such as academic schools and professional services to understand business needs
Main Duties and Responsibilities:
Leadership and Data Governance
* Develop and implement the College’s Data strategy, including institution-wide data definitions, and governance frameworks
* Champion for Data Quality and Records Management across the institution, ensuring alignment with regulatory and sector standards (e.g. OfS, HESA)
* Align data projects to strategic priorities
* Lead on the design and delivery of dashboards and semantic data models using Power BI and other relevant tools
* Support the creation and maintenance of a ‘single- source of truth’ data infrastructure
Business Intelligence and Reporting
* Develop and maintain dashboards to monitor and report on College KPIs
* Provide complex analysis of key performance indicators to senior leadership, including OfS metrics, National Student Survey results, League table publications
Stakeholder Engagement and Collaboration
* Build strong cross departmental collaboration with IT, Finance, HR and Registry, academic schools and other professional services
* Communicate complex data insights to a range of stakeholders through intuitive visualisations and clear reporting
* Develop a deep understanding of user requirements in order to deliver intuitive dashboards
Team Leadership
* Build, lead and develop a team of data analysts/officers to support business needs
Service Delivery and Support
* Produce complex analysis of key performance indicators to the senior leadership team
* Develop dashboards and reports to support various stakeholders in their operations and planning processes
* Pro-actively identify data quality issues with student records and communicate with relevant staff to resolve them
* Provide support and training to staff in the use of reporting tools and other data resources
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