EMEA Customer & Marketing Insights Lead

EMEA Customer & Marketing Insights Lead

Warwick (Hybrid – 3 Days Office / 2 Days Home)

£55,000 - £65,000 + 8% Bonus + Excellent Benefits

If you enjoy turning data into decisions, influencing business strategy and seeing your work make a genuine commercial impact, this could be the opportunity you've been looking for.

This isn't a role where you'll simply produce reports. You'll help shape the future direction of a global business by uncovering customer trends, identifying opportunities for growth and giving senior leaders the insight they need to make better decisions.

You'll work with colleagues across Europe, combining commercial thinking with data analysis to improve customer experience, increase profitability and support business growth. If you enjoy solving problems and telling the story behind the data, you'll thrive here.

The Opportunity

You'll be joining a globally recognised automotive technology business that continues to invest in innovation, digital transformation and its people.

As the EMEA Customer & Marketing Insights Lead, you'll become the go-to person for customer and commercial insight across the region. You'll bring together information from sales, pricing, products, marketing and customer data, turning complex information into clear recommendations that help the business grow.

This is a highly visible role where your work will influence strategy, improve decision-making and help shape future investment across multiple European markets.

What You Will Do and What You Will Achieve

• Turn customer, sales and marketing data into clear commercial insights that influence business decisions
• Develop dashboards and reporting that help colleagues understand performance and identify opportunities
• Identify trends, patterns and customer behaviour that support revenue growth and stronger customer relationships
• Work closely with sales, marketing, pricing and product teams to improve business performance
• Create meaningful KPIs that give everyone confidence they're working from the same information
• Help the business understand where growth opportunities exist and how they can be achieved
• Present findings in a simple, engaging way that helps people make better decisions
• Support the continued development of data, reporting and analytical capability across the organisation
• Everything you do will help the business make smarter commercial decisions and create better outcomes for customers.

What We're Looking For

You may currently be working as a:

• Customer Insights Manager
• Marketing Insights Manager
• Commercial Analyst
• Business Intelligence Manager
• Pricing & Insights Manager
• Data & Analytics Manager

You'll also bring:

• Experience turning data into practical business recommendations
• Excellent Power BI skills
• Strong SQL knowledge
• A commercial mindset and the ability to explain complex information in a straightforward way
• Experience working with customer, marketing or commercial data
• Confidence presenting findings to senior stakeholders
• Python, R or AI experience would be an advantage but isn't essential.

What You Get In Return

• £55,000 - £65,000 basic salary
• 8% annual bonus
• Hybrid working (typically 3 days in the Warwick office)
• 25 days holiday plus bank holidays
• Westfield Health cashback scheme
• AXA Private Healthcare
• Excellent pension scheme with employer contributions of up to 9%
• Long-term career development within a global organisation
• Exposure to international projects and senior leadership
• A collaborative culture where your ideas will genuinely influence the business

About the Company

You'll be joining a global leader in automotive technology with an outstanding reputation for innovation, engineering excellence and continuous improvement. Operating across multiple international markets, the business continues to invest heavily in data, technology and the development of its people, creating outstanding opportunities for ambitious professionals who want to make a genuine commercial impact.

If you're looking for a role where your analytical skills will influence strategy, improve customer performance and help shape the future of a growing international business, this is well worth a conversation.

Apply today and Stewart Lupton at JSL Solutions - Industrial and Automotive Aftermarket Recruitment, will be in touch.

JSL Solutions – Recruitment...The Right Way.

Specialists in senior commercial and leadership recruitment for manufacturers and distributors across the automotive and industrial aftermarket.