Director of Insights and Analytics - Claims

Director of Insights & Analytics, Claims

London (3 days a week) | £100,000 - 120,000 + Bonus & Benefits

This is an opportunity to step into a newly created leadership role at a global insurance organisation investing heavily in data, analytics, and AI. You'll work at the intersection of business strategy and technology, shaping how claims functions use data-driven decision-making and emerging AI capabilities to deliver better outcomes.

The Company

Our client is a well-established international insurer with a strong reputation in complex and specialty risk markets. They are undertaking a significant transformation programme focused on analytics, digital innovation, and AI adoption across key business areas. Data is seen as a strategic asset, with strong executive sponsorship and investment behind the function. This role offers high visibility and the opportunity to influence business-critical initiatives.

The Role

You will lead a small team focused on delivering analytics and AI-driven solutions that improve claims performance and decision-making.

Key responsibilities include:

• Partnering with claims leaders to understand business challenges and identify opportunities for data and AI solutions
• Leading the delivery of analytics, reporting, and insight programmes that drive measurable business outcomes
• Translating complex technical concepts into practical recommendations for senior stakeholders
• Managing and developing a high-performing analytics team
• Working closely with technology, data, actuarial, and business teams to deliver cross-functional initiatives
• Helping shape the future analytics and AI roadmap within the claims function
• Driving adoption of data products and ensuring solutions deliver tangible value to the business

Your Skills & Experience

• Strong experience within insurance, with significant exposure to claims analytics, claims transformation, or claims operations
• Experience leading analytics, business intelligence, data, or AI initiatives in a commercial environment
• Ability to engage and influence senior business stakeholders
• Strong understanding of how data can be used to solve operational and strategic business challenges
• Experience managing or mentoring analytics professionals
• Familiarity with modern data and cloud technologies such as Power BI, Python, Azure, Databricks, or similar platforms
• Comfortable operating in a hands-on leadership role that combines strategy, delivery, and stakeholder management
• An actuarial background or experience working closely with actuarial teams would be advantageous

What They Offer

• Base salary of £100,000 - 120,000
• Performance-related bonus
• Comprehensive benefits package
• A newly created role with significant visibility across the organisation
• The opportunity to shape data and AI strategy within a business-critical function
• Leadership responsibility with scope to build and develop a growing team
• Long-term career progression within a globally recognised organisation

How to Apply

If you're an insurance analytics leader who can bridge the gap between business challenges and data-driven solutions, we'd be keen to hear from you. Feel free to apply below to find out more!