AI Innovation Manager

This is a fantastic and somewhat unique opportunity for an AI Innovation Manager to join an award-winning creative agency that works with some of the world’s most ambitious brands. Clients come to them for intelligent strategy, stand-out creativity and memorable campaigns that leave a mark and deliver real results. They harbour a unique blend of industry expertise and entrepreneurial spirit and have over 25 years experience building brands and experiences that stand the test of time.

The Role

Although AI tools are already embedded within certain areas of the business, they are now seeking a commercially minded AI specialist and dedicated leader to systemise, scale and commercialise AI enablement across the agency.

You will:

• Work methodically with each department to audit current AI usage

• Identify efficiency, quality and margin improvements

• Design and implement structured AI workflows and governance

• Measure and report financial impact

• Identify opportunities to productise proprietary AI tools or services

Your objective will be simple: Increase agency efficiency, profitability and competitive advantage through intelligent AI integration.

The process will start with you conducting AI capability reviews across: Creative, Artwork, Strategy, Copy, Motion, Digital Development, Finance and Client Services after which you will;

• Map current processes and identify automation, acceleration or augmentation opportunities

• Create a 12–24 month AI roadmap aligned with commercial objectives

• Define clear KPIs for productivity, cost saving and revenue generation

You will also be involved in;

• Process Design & Implementation

• Commercial Impact & Reporting

• Training & Cultural Adoption

• Productisation & New Revenue Streams

Ideal attributes will include;

• Strong ICT or technical background

• Hands-on experience using generative AI tools in commercial environments

• Ability to translate technical capability into business outcomes

• Process design and systems thinking

• Strong analytical capability with financial literacy

• Confident communicator able to influence senior stakeholders

• Experience in a creative, marketing or digital agency environment

• Exposure to automation tools (e.g. API integrations, workflow automation platforms)

• Experience building internal tools or lightweight products

• Understanding of SaaS commercial models