Voice & Data Analyst

Tarmac
Solihull
2 days ago
Create job alert

Voice & Data Network Analyst

Are you passionate about cutting‑edge Voice & Data technologies and ready to make a real impact across a dynamic business? We’re looking for a Voice & Data Network Analyst to join our team—someone who can combine deep technical expertise with a proactive, solutions‑first mindset.

About the Role

As our Voice & Data specialist, you’ll report into the Communications & Information Security Manager and act as a Subject Matter Expert, supporting the delivery of secure, reliable and high‑quality services across the business. You’ll work closely with key stakeholders, technical teams and external vendors to ensure our Voice & Data systems are compliant, resilient and continuously improving.

You’ll support both project delivery and operational excellence; bringing innovative thinking, strong problem‑solving skills and the ability to translate business needs into robust technical solutions.

What You’ll Be Doing

Delivering consistent, secure and cost‑effective Voice & Data services across the business
Monitoring system availability, capacity and performance—driving enhancements where needed
Supporting IT projects and change initiatives with Voice & Data expertise
Providing expert 2nd‑line support in line with SLAs
Investigating incidents, escalating where appropriate and contributing to root‑cause analysis
Ensuring compliance with GDPR, SOx, GISP and internal control processes
Liaising with vendors to maintain high service standards
Supporting continuous improvement across processes and technologiesKey Stakeholders

You’ll partner with:

Senior Voice & Data Analysts, Security Analysts, Change & Release Managers
Project Managers, Software Asset Managers & Operational Systems teams
Business IT users, Internal Auditors & External Auditors
A range of software, hardware and professional service providersWhat You’ll Bring

Qualifications & Experience

Degree‑level education or significant relevant industry experience
ITIL certified/trained
Technical knowledge in one or more areas such as:
Cisco, Meraki, Avaya
MPLS, SD‑WAN, SIP
Experience designing and delivering solutions aligned to business needs
Vendor engagement and third‑party hosting experienceSkills

Strong communicator (technical & non‑technical)
Creative thinker with rigorous implementation skills
Excellent problem analysis and solution design abilities
High‑quality documentation skillsBehaviours

Results‑driven, resilient and highly committed
Persuasive and confident in influencing others
Methodical, flexible and supportive
Quick to act with a positive “can‑do” approach
Works in line with the Tarmac Way and STAR FrameworkWhy Tarmac

We don't just offer a job, we offer a career.

Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

Bonus scheme
Enhanced holiday entitlement
Contributory pension scheme
Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
Access to our Employee Assistance helpline for free and confidential advice
Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
Training and development opportunitiesWe’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here tosupportyou.

Ready to build your future?

Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!

#Tarmac #TarmacCareers

Tarmac Trading Limited

Related Jobs

View all jobs

Senior Data Analyst

Senior Data Analyst

Customer Data Analyst

Customer Data Analyst

Data Engineer & Production Analyst (SAS/Snowflake) Hybrid

Associate Data Analyst

Subscribe to Future Tech Insights for the latest jobs & insights, direct to your inbox.

By subscribing, you agree to our privacy policy and terms of service.

Industry Insights

Discover insightful articles, industry insights, expert tips, and curated resources.

What Hiring Managers Look for First in Data Science Job Applications (UK Guide)

If you’re applying for data science roles in the UK, it’s crucial to understand what hiring managers focus on before they dive into your full CV. In competitive markets, recruiters and hiring managers often make their first decisions in the first 10–20 seconds of scanning an application — and in data science, there are specific signals they look for first. Data science isn’t just about coding or statistics — it’s about producing insights, shipping models, collaborating with teams, and solving real business problems. This guide helps you understand exactly what hiring managers look for first in data science applications — and how to structure your CV, portfolio and cover letter so you leap to the top of the shortlist.

The Skills Gap in Data Science Jobs: What Universities Aren’t Teaching

Data science has become one of the most visible and sought-after careers in the UK technology market. From financial services and retail to healthcare, media, government and sport, organisations increasingly rely on data scientists to extract insight, guide decisions and build predictive models. Universities have responded quickly. Degrees in data science, analytics and artificial intelligence have expanded rapidly, and many computer science courses now include data-focused pathways. And yet, despite the volume of graduates entering the market, employers across the UK consistently report the same problem: Many data science candidates are not job-ready. Vacancies remain open. Hiring processes drag on. Candidates with impressive academic backgrounds fail interviews or struggle once hired. The issue is not intelligence or effort. It is a persistent skills gap between university education and real-world data science roles. This article explores that gap in depth: what universities teach well, what they often miss, why the gap exists, what employers actually want, and how jobseekers can bridge the divide to build successful careers in data science.

Data Science Jobs for Career Switchers in Their 30s, 40s & 50s (UK Reality Check)

Thinking about switching into data science in your 30s, 40s or 50s? You’re far from alone. Across the UK, businesses are investing in data science talent to turn data into insight, support better decisions and unlock competitive advantage. But with all the hype about machine learning, Python, AI and data unicorns, it can be hard to separate real opportunities from noise. This article gives you a practical, UK-focused reality check on data science careers for mid-life career switchers — what roles really exist, what skills employers really hire for, how long retraining typically takes, what UK recruiters actually look for and how to craft a compelling career pivot story. Whether you come from finance, marketing, operations, research, project management or another field entirely, there are meaningful pathways into data science — and age itself is not the barrier many people fear.