User Researcher - Must Have Active SC - 6 Months - Remote

Stealth IT Consulting
1 week ago
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Duration: 6 months
Rate: £550 (Inside of IR35)
Interview: 2 stage
Location: Remote
Start Date: ASAP

Candidates must have GDS Experience

Key Responsibilities

  • Plan, design, and conduct user research activities to understand user needs, behaviors, and motivations.
  • Conduct qualitative and quantitative research, including usability testing, interviews, surveys, and focus groups.
  • Work within GDS guidelines to ensure user research aligns with service standards.
  • Analyse research findings and present actionable insights to stakeholders.
  • Collaborate with multidisciplinary teams to ensure user needs are Embedded in service and product development.
  • Advocate for accessibility and inclusivity in digital services.
  • Use data-driven insights to iterate and improve digital services.
  • Communicate research findings in clear, concise, and compelling ways to both technical and non-technical audiences.
  • Contribute to the wider user research community within the government digital sector.

Essential Skills & Experience

  • Proven experience as a User Researcher working within GDS frameworks.
  • Strong knowledge of UK Government Service Standard and GDS assessment process.
  • Experience conducting a range of user research methods, including usability testing, contextual inquiries, and accessibility testing.
  • Ability to translate research findings into actionable insights.
  • Strong stakeholder management and communication skills.
  • Familiarity with agile delivery methods and working within multidisciplinary teams.
  • Experience using tools such as Optimal Workshop, Lookback, Miro, or similar research and collaboration tools.
  • Understanding of accessibility and inclusive design principles.

Desirable Skills

  • Previous experience in central government, public sector, or regulated industries.
  • Understanding of service design principles and how they integrate with user research.
  • Experience working with data analysts, business analysts, and developers to align research insights with data-driven decision-making.
  • Knowledge of UX/UI design processes and tools such as Figma.

Why Join Us?

  • Opportunity to work on high-impact government digital services.
  • Competitive daily rate.
  • Flexible working arrangements.
  • Collaborative and supportive team environment

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