Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over £3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology.
Application Deadline: Wednesday 14th May 2025
Fixed Term Contract 6-months
Salary: up to £75,000 pro-rated depending upon experience
Hybrid Working Pattern: 3 days in Office & 2 WFH
About us
Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.
We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.
Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology.
We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space.
Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by theUK Financial Services Compensation Scheme.
For more information on Cynergy Bank visitwww.cynergybank.co.uk
The Role:
We are seeking a skilled and detail-oriented Senior QA/Data Quality Analyst to join our frontline banking team. This role combines expertise in quality assurance, data quality management, and dashboard development to ensure the accuracy and reliability of lending data and business reporting. The successful candidate will play a key role in maintaining data integrity across banking processes while contributing to the development, validation, and optimization of dashboards (e.g., Power BI) for actionable insights.
This position requires a professional with strong analytical skills, a collaborative mindset, and a passion for delivering high-quality solutions in a fast-paced environment.
Responsibilities:
- Design and implement data-focused QA activities for frontline banking processes, applications, systems, and dashboards.
- Develop, implement, and maintain comprehensive data quality controls in line with the Bank’s Data Quality Framework.
- Automate controls and control testing wherever possible, including dashboard validation processes.
- Collaborate with cross-functional teams (frontline, business analysts, product managers, risk functions) to identify and resolve quality issues.
- Conduct root cause analysis and implement corrective actions to prevent recurrence of data quality defects.
- Ensure compliance with banking regulations and standards, including security and data privacy requirements.
- Contribute to the design, development, validation, and maintenance of dashboards (e.g., Power BI) for data visualization and reporting purposes.
- Validate the accuracy of data presented in dashboards by comparing it against source systems and expected results.
- Conduct performance testing for dashboards to ensure optimal load times and usability.
- Foster a culture of accountability for data quality across frontline banking teams.
- Stay updated with industry trends and best practices in quality assurance, banking technology, and dashboard development.
Essential Knowledge & Experience:
- Minimum of 5 years of experience in quality assurance or data quality management within the banking/financial services sector.
- Demonstrable experience working with lending processes and lending data (including secured lending).
- Strong knowledge of wider banking processes, regulations, and compliance requirements.
- Proficiency in QA methodologies, and best practices
- Hands-on experience with Power BI or similar business intelligence tools for dashboard creation, validation, and optimization.
- Understanding of SQL for querying and validating data used in visualizations is beneficial.
- Experience with coding languages is desirable but not essential (e.g. python)
- Experience with automated testing tools/frameworks is desirable but not essential.
- Excellent analytical skills with attention to detail in testing visualizations and operational systems.
- Ability to work collaboratively in an agile environment.
Behavioural Attributes:
- Key Communicator:Strong stakeholder management skills across all business & technology areas.
- Action-Oriented:Ready to implement solutions quickly and effectively.
- Measure to Improve:Utilizes analytics across all activities to drive progress through dashboards.
- Resilient & Empathetic:Works well under pressure while maintaining empathy toward team members and stakeholders.
- Customer-Centric Thinker:Focused on delivering actionable insights through accurate reporting solutions.
- Team Player:Assumes personal responsibility for outcomes while fostering collaboration within teams.
- Independent Thinker:Capable of driving innovation while working autonomously.
