Senior Product Manager [Growth]

Build beautiful software, optimize onboarding, conversion and retention.

CRMs are at the center of the software stack for millions of businesses. They're ubiquitous and totally essential, yet current products are completely archaic, unloved and in massive need of overhaul.

This is software that millions of people use for hours and hours a day – and a $50 billion category – yet you probably can't think of a single awesome piece of software in this space.

Attio is changing that. We’re building a radically new type of CRM that is incredibly flexible and as powerful as the most advanced CRM data models, but also as intuitive, delightful and collaborative as today’s best software.

Attio is the CRM of the future: a living, breathing platform that connects with a customer’s GTM stack and evolves with them as they grow– from zero to IPO and beyond.

Why is this role important?

As our first Growth Product Manager, you will play a pivotal role in optimizing user onboarding, improving conversion rates, and enhancing customer retention. Your contributions will directly impact our ability to scale efficiently and achieve our growth targets.

We are particularly interested in hearing from you if you have:

1. A proven track record in growth product management, with a focus on optimizing conversion and retention rates, as well as onboarding modules.
2. Expertise in analytics tooling and business intelligence platforms, enabling you to build pipelines and derive actionable insights.
3. Strong understanding of SaaS metrics and key drivers of user acquisition, activation, retention, revenue, and referral.

Whose Team will you join?

This role sits at the intersection of multiple teams. You’ll be working closely with engineering, design, marketing, and customer facing teams.

What is it like to work at Attio?

Attio employees are currently based in the US and Europe. We are all trusted to produce high quality work in the environment that works best for us.

Attio is for people who own their role, learn quickly, are endlessly curious and find happiness in delivering consistently brilliant outcomes that push the company forward. We love to work with people who are passionate about working this way and will do whatever it takes to get things done.

Kindness is evident in how we work and there is a high level of respect across the team thanks to working hard. This allows us all to challenge ideas, be independent and attract world class talent to join us.

We have an office in London.

What are the role requirements?

In this role, you will be expected to:

1. Drive significant improvements in user onboarding, conversion rates, and time to value.
2. Collaborate with data engineers and analysts to enhance data pipelines, automate reporting processes, and develop advanced analytics capabilities.
3. Utilize product analytics and BI platforms to derive actionable insights and inform growth strategies.
4. Collaborate with cross-functional teams to align growth efforts with our overall product roadmap and business objectives.
5. Establish a culture of continuous improvement in onboarding, conversion optimization, and user engagement across the organization.

We believe the right person will have the following attributes:

1. Technical - A background that includes technical expertise.
2. Analytical - Strong experience leveraging data to drive and inform growth strategies and decision-making.
3. Design - A strong product sense and high bar for design.

What does the hiring process look like?

We respond to applicants before the end of each week and within 24 hours of each interview, we will request and share feedback at every stage.

Applicants can expect the following:

1. Introductory phone call ~ 20 minutes, Talent.
2. Take home challenge ~ 5 hrs.
3. Offer stage / Final calls.

Some of our interviews are enabled through self-scheduling but we are always on hand to speak to you or answer questions throughout the process. At the offer stage, you may want to speak to more of the team, see a demo or have other suggestions for us.

Everyone who completes at least one of the above stages will be asked to provide feedback on the overall process and offered some help on their career if it's not joining Attio at this time.

What will an offer consist of?

A competitive salary of between £80,000 - £120,000 or equivalent €.

Equity in an early-stage tech company on an incredible trajectory.

Remote working and flexibility.

Apple hardware and a budget for desk amenities.

Regular team events in London.

Team off-site in fun places! (We've been to Barcelona, Lisbon and Malta so far).

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