Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.
We are a global leader in the experience analytics space, having secured $1.4 billion in funding and expanded to 15 offices worldwide. We’re here to stay—and we’re looking for team members that can help us further our growth.
Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.
About the role:
As Senior Product Manager for Connect at Contentsquare, you will expand our data “out” capabilities to help customers combine data across any Contentsquare solution (Product Analytics, Session Replay, Digital Experience Monitoring, and Voice of Customer) with external data sources such as financials or advertising campaigns. Your goal will be to deliver seamless, best-in-class warehouse exports that empower customers to access, blend, and act on their data in whichever analytics environment they choose.
In your day to day you will:
- Drive the Data Play: Define and execute the Connect vision and roadmap. Prioritize initiatives that reduce churn by placing Contentsquare data in critical reporting paths, ensuring a unified view of user interactions.
- Own Connect for All Products: Extend Connect to support exporting data from all Contentsquare solutions, including Product Analytics, Session Replay, Digital Experience Monitoring, and Voice of Customer.
- Build a Unified Data Model: Partner with engineering to standardize identity resolution, sessionization, and multi-platform data structures, supporting advanced cross-functional analytics.
- Expand Data Lake Reach: Identify new data warehouse partnerships and strengthen existing integrations (e.g., AWS, Snowflake).
- Support Real-Time Experimentation: Lead Proofs of Concept around real-time solutions and refine time-sensitive use cases like struggle detection or rapid reporting after major site changes.
- Optimize Developer Experience: Drive clarity in documentation and user guides in order to streamline self-service onboarding for customers using Connect’s managed ETL.
- Champion Real-World Outcomes: Showcase Connect’s impact on BI, personalization, and machine-learning applications—demonstrating how unified data fuels strategic decision-making.
- Launch and Communicate: Collaborate with Product Marketing on product announcements and field enablement. Gather feedback from internal teams and users to iterate on Connect and showcase ROI.
- Coordinate With the Integrations PM: Align Connect with our partner ecosystem while another Product Manager manages external tool integrations. Ensure a smooth experience for customers exporting data into their preferred destinations.
What We're Looking For:
- Experience: We typically look for 5+ years of product management experience in agile, cross-functional environments, but we also value equivalent leadership experience or demonstrable skills gained through alternative paths.
- Enterprise Impact: Proven experience in developing B2B SaaS products for enterprise customers, driving business impact with a proven track record for customer facing delivery.
- Data-Driven Approach: A data-informed approach to product management and prioritization, relying on data for your decision-making and for quantifying the potential impact of an initiative.
- Technical Proficiency: Proficiency with data warehouses (e.g., Snowflake, AWS, BigQuery) and Extract, transform, and load (ETL) processes and the ability to discuss data architecture with engineering teams.
- Systems Thinking: An ability to approach topics with systems thinking, simplifying potentially complex collaborative product workflows in order to deliver concrete customer outcomes.
- Analytics Expertise: Experience in leveraging Product Analytics solutions (e.g., Heap, Amplitude, Pendo) and Digital Experience Analytics solutions (Session Replay, Heatmaps) is a plus.
- Stakeholder Management: Excellent stakeholder management skills, enabling effective collaboration and communication across teams.
- MVP Mindset: A mindset that prioritizes Minimum Viable Product principles, working backwards from key customer outcomes to drive the largest business impact.
- Customer-Centric: A drive to understand the customer through continuous customer discovery and user research, at all stages of the development lifecycle.
- UX Focus: A keen eye for usability and aesthetics, ensuring that product experiences are user-friendly, simple, and visually appealing.
Why you should join Contentsquare:
We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
Here are a few we want to highlight:
- Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year.
- Work flexibility: hybrid and remote work policies.
- Generous paid time-off policy (every location is different).
- Immediate eligibility for birthing and non-birthing parental leave.
- Wellbeing and Home Office allowances.
- A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work.
- Every full-time employee receives stock options, allowing them to share in the company’s success.
- We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts.
- And more benefits tailored to each country.
Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Your personal data is used by Contentsquare for recruitment purposes only. Read ourJob Candidate Privacy Noticeto find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portalhere.
Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
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