Senior Data Science Analyst - Shipping

eBay Inc.
London
2 days ago
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Overview

Shipping Analytics team drives eBay's key shipping initiatives through data-driven insights and advanced analytics. We are a global, fast-paced team passionate about making shipping at eBay more reliable, accurate, affordable and seamless through the use of AI, innovation, and experimentation. We are looking for a collaborative and analytical problem-solver with strong business insight and technical depth. You'll apply advanced analytics, AI and data science techniques to build scalable data products, uncover insights, and shape strategic decisions across eBay's shipping ecosystem. In this role, your goal is to help ebay roll out and develop Cross Border shipping solutions across multiple markets. You will act as a key partner to Product, Business and Finance teams in helping get these solutions off the ground and scaling them fully. This role gives you ownership of the program and you will be responsible to build the company strategy and decision making using data, insights and experimentation.


What You Will Do

  • Solving ambitious, real-world business problems using advanced analytics and AI for cross-border shipping.
  • Driving the analytics to launch and grow new global shipping solutions—you'll define how we measure success.
  • Building optimization models to balance shipping speed, cost and profitability.
  • Analyze customer problems and suggest product and business solutions that can address these to drive adoption and grow International Shipping solutions.
  • Designing and analyzing A/B tests to help make smart decisions on product, pricing, and policy.
  • Creating AI-powered systems to spot performance issues in real-time (anomaly detection).
  • Building data pipelines and dashboards so everyone can easily get the insights they need.
  • Partnering with Product, Engineering, and Finance teams to turn your data findings into actual business wins.
  • Develop pricing experiments to determine the right pricing for international shipping to optimize conversion and profitability.
  • Investigate accuracy of duties and taxes estimations and identify systematic fixes; address issues from HS code classification to improve conversion and profitability.
  • Analyze how growing Cross-border listings supply drives incremental business and whether it substitutes domestic inventory.
  • Understand how customers discover cross-border items and optimize the buyer funnel to improve conversion.
  • Identify innovative ways to reduce total cost for customers and drive higher volumes (e.g., enabling sellers to drop off packages at our hub to reduce leg 1 shipping cost).

Qualifications

  • A Bachelor's degree in a quantitative field; a Master's is a bonus (Data Science, Engineering, Computer Science, Statistics, Mathematics).
  • 5+ years of experience in data science or analytics.
  • Proficiency with Python, SQL, Excel, and data visualization tools like Tableau.
  • Proven track record as a strong individual contributor, independently owning high-impact analytical initiatives end-to-end.
  • Solid experience in product analytics, especially developing and measuring A/B tests.
  • A proven history of using data science to build models, solve optimization problems, and get real results.
  • Excellent communication skills; ability to explain sophisticated data concepts to non-technical audiences.
  • Familiarity with AI tools like Gemini, GPT, and LLMs for automation.
  • You thrive in a fast-paced environment and enjoy working with cross-functional teams.
  • Bonus: knowledge of global logistics, shipping operations, or carrier network data.

Company and Inclusion

At eBay, we're more than a global ecommerce leader - we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.


Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.


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