Senior Data & Business Intelligence Associate (III)

Mindlance
Darlington
2 days ago
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We are seeking a Business Intelligence Analyst to build and maintain dashboards, reports, and analytics that power compliance, variance tracking, and operational efficiency. You’ll blend strong SQL and Power BI/Tableau expertise with business acumen to produce actionable insights for leaders across organization.


Key Responsibilities

  • Develop Metrics & Dashboards:

    • Create and maintain interactive dashboards in Power BI / Tableau.
    • Provide real‑time insights on compliance, variances, and operational performance.
    • Automate reporting processes to improve efficiency.


  • Data Analysis & Reporting:

    • Write SQL queries to extract, clean, and analyze data from multiple sources.
    • Identify trends, anomalies, and performance gaps through data analysis.
    • Present findings to stakeholders and leadership with actionable recommendations.


  • Compliance & Variance Monitoring:

    • Track key compliance metrics and ensure adherence to internal/external regulations.
    • Monitor operational variances, providing root cause analysis and suggestions for resolution.
    • Collaborate with cross‑functional teams to improve data accuracy and reporting integrity.


  • Business Support & Strategy:

    • Partner with leadership to define KPIs and performance benchmarks.
    • Provide data‑driven insights to support decision‑making and strategic initiatives.
    • Work with EPMO, Finance, and Operations to ensure seamless data integration.



Qualifications & Skills

  • Must‑Have:

    • 2-5 years of experience in Business Intelligence, Data Analysis, or a related field.
    • Knowledge of Jira, ServiceNow, or other ITSM tools.
    • Strong analytical skills with a data‑driven approach to problem‑solving.
    • Ability to communicate insights clearly to non‑technical stakeholders.


  • Nice‑to‑Have:

    • Proficiency in SQL (query optimization, joins, stored procedures, etc.).
    • Hands‑on experience with Power BI / Tableau (dashboard development, DAX, visualizations).
    • Experience in compliance tracking or risk analysis.
    • Familiarity with financial services or payment processing environments.



What Success Looks Like (First 90 Days)

  • Stand up baseline compliance & variance dashboards/KPIs with agreed definitions.
  • Deliver at least one automated reporting pipeline reducing manual effort.
  • Establish a lightweight data quality regimen and surface key data issues.
  • Produce stakeholder‑ready insight briefs that inform operational decisions.

EEO

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”


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