Senior Data Analyst (Performance & Insights) - Leeds

Data analytics provide powerful insights to enhance learning experiences and help GBS as an educational provider to achieve its goals by identifying trends, patterns, and areas that require attention. The main purpose of the role will be to provide support across the breadth of the faculty’s activities in education, enterprise, student and staff experience. This role will provide technical expertise in data analysis, reporting, interpretation, and optimisation of data collection methods. It is pivotal in supporting the Provost by delivering deep-dive analytics and actionable insights that inform performance and decision-making.

Please note:

• This role is based Fully onsite
• This role is not eligible for Sponsorship

Data Analysis & Interpretation:

• Collect, analyse, and interpret large datasets to identify trends, patterns, and insights
• Provide actionable recommendations to improve business processes and outcomes
• Analyse performance metrics across a range of products to support delivery of B3 metrics
• Identify opportunities to improve data collection and analysis processes to enhance overall efficiency and data quality
• Develop and manage data performance reports for key stakeholders

Data Modelling:

• Work with stakeholders to interpret data and assist in the development of actions and quality improvement initiatives that will deliver change
• Assist in the development and interpretation of data models to optimise spend and deliver improved performance

Performance Monitoring:

• Develop metrics and KPIs to measure performance and identify areas for improvement
• Monitor data trends and anomalies to pre-empt and rectify potential issues

Reporting & Visualisation:

• Support the design and development of interactive dashboards, reports, and visualisations using tools like Power BI
• Ensure reports are tailored to meet the specific needs of various departments
• Maintain comprehensive dashboards, reports, and metrics

Competitor Research:

• Conduct research to understand the competitive landscape in terms of course content and employability opportunities
• Develop insights that will assist in the development of business cases to exploit sector opportunities

Essential Skills and Experience:

• Extensive experience using PowerBI for data analysis and reporting
• Strong technical skills in data analysis, optimisation, and dashboard creation
• Experience in supporting and utilising IT Applications and Platforms, including Data Warehouses
• Profound understanding of relational database architecture and querying methodologies
• Strong analytical skills, with the ability to interpret and synthesise large data sets into actionable insights
• Detailed knowledge of statistical techniques and data modelling
• Problem-solving skills with the ability to troubleshoot data issues and improve reporting processes
• Strong attention to detail and commitment to data accuracy

Desirable Skills and Experience:

• Experience of working with data in a higher education context, including advanced knowledge of MOODLE or of a comparable student records system
• Experience insights generation
• Experience working in performance management or similar functions in a complex organisation

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses including, London, Manchester, Birmingham, Leeds and beyond. We take an inclusive approach to recruiting students, with the aim of widening access to higher education among groups currently under-represented in the sector. We believe that education is transformational and can make a fundamental difference to the individuals and communities we serve.

The postholder will also be expected to demonstrate their commitment:

• to GBS values and regulations, including equal opportunities policy.
• the GBS’s Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS’s Environmental Policy.
• to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.