Senior Data Analyst (MI)

to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting.

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• Own MI infrastructure; design and maintain robust DBT models and SQL pipelines to transform raw data into accurate reporting layers.
  
• Ensure consistent metric definitions and a single source of truth across all operational reporting.
  
• Build and maintain clear dashboards to track KPIs across service, risk, and complaints functions; deliver insights on SLA performance, fraud trends, QA scores, complaint volumes, vulnerable customer tracking, etc.
  
• Consolidate disparate datasets from multiple systems to support holistic operational oversight; proactively identify and resolve data discrepancies, inconsistencies, or quality issues.
  
• Manage and mentor a Senior Analyst, reviewing output quality and helping to prioritize delivery; define scalable processes to support future MI team growth.
  
• Act as the primary MI point of contact for the COO and senior leadership; respond to ad hoc data requests and proactively propose improvements; ensure reporting supports both regulatory compliance and internal performance monitoring.
  

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• 3+ years working in BI/MI or analytics roles, with experience in SQL-heavy, reporting-centric environments.
  
• Expert-level SQL and hands-on experience with Python and ideally DBT; experience building and maintaining data models and reporting infrastructure.
  
• Strong understanding of data integrity, version control, and metric standardisation.
  
• Excellent communication skills for working with both technical and non-technical stakeholders.
  
• Experience mentoring or managing analysts.
  
• Desirable: exposure to operations, collections, fraud/fincrime, or complaints data; familiarity with Superset/Preset or similar modern dashboarding tools; experience in regulated environments or with regulatory reporting.
  

Best-in-class compensation, including equity; flexible work-from-home options on Monday & Friday; fully stocked kitchen; private health insurance; inclusive and open workspace in London.

Intro Call → Take-home Task → Task Debrief → Final Chat with COO & CRO.

We are an equal-opportunity employer.