Senior Data Analyst

About Us 

Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands.   
 
Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between.   We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest. We love what we do and are proud to be included in the Sunday Times Best Places to Work 2024 

With a total of 18 incredible venues throughout the UK, and a further 14 around the globe, we have ambitious plans and are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family. 

 
The Job 

 We’re looking for a commercially savvy, forward-thinking, Senior Data Analyst to join our Strategy & Insight team, helping to unlock meaningful insights across our hospitality brands. In this role, you’ll work closely with stakeholders across Marketing, Product, Operations and Commercial to deliver data-driven recommendations that shape strategic decisions with a knack for orchestrating compelling data stories. 

Using your deep understanding of hospitality, customer and loyalty behaviours, and business operations, you'll uncover opportunities for smarter engagement, operational efficiency, and performance optimisation. Whether you're exploring guest visit patterns, optimising our offering, or analysing performance towards our KPI’s, your work will directly impact how we grow and evolve as a business. 

This is an exciting role for a sharp thinker who thrives in fast-paced, experience-led environments and understands that data isn't just numbers — it's our story. 

Key Responsibilities will include: 

Insight Generation & Strategy: 

• Own and maintain the architecture and structure within our Power BI reporting suite. 

• Own reporting outputs and elevate them through storytelling, clarity, and business relevance. 

• Deliver actionable insights across guest behaviour, bookings, and experience touchpoints — using data to influence everything from loyalty engagement to product launches. 

• Set the framework for analysing and optimising campaigns, product offering, gaming statistics, CRM journeys and loyalty initiatives across Flight Club and Electric Shuffle. 

• Collaborate with key teams to define data frameworks for tracking KPIs and performance and build self-serve dashboards that inform smarter decisions allowing teams to remain agile.  

Analytics Innovation & Collaboration: 

• Build and refine insight-led models that support activities such as forecasting, segmentation, retention, predictive visit analytics, and guest lifetime value analysis. 

• Support market intelligence and site performance by uncovering patterns in market data and venue analytics. 

• Mentor junior analysts and partner with engineers to ensure reliable, consistent data pipelines and system integration. 

Data Stewardship & System Knowledge: 

• Champion clean, structured data – identifying key business information required for analysis and support the business process to manage this. 

• Work closely with the administrators and architect to align analytics with enterprise platforms like POS, CRM, booking and loyalty platforms. 

• Proactively identify and provide solutions for data quality issues and improve how insight flows through the business. 

To be successful in this role, you’ll: 

• Solid  experience in analytics, with a strong focus on customer insight, commercial impact, and stakeholder communication. 

• Advanced Power BI experience, including DAX, data model optimisation, and workspace management. 

• Proficiency in SQL and knowledge of databricks, dbt and fabric. 

• Strong knowledge of hospitality systems, booking flows, CRM and loyalty platforms — and how they power the guest journey. 

• Proven experience designing A/B tests and using statistical techniques to interpret results. 

• Strategic thinker with the ability to work independently, manage multiple priorities and clearly communicate to non-technical audiences. 

• Experience in multi-site or international hospitality brands. 

• Python, R, or other data science tools for modelling or automation. 

• Creation of predictive algorithms/models using demand and supply data. 

• A passion for gamification, loyalty mechanics, and behavioural economics. 

What you'll get  

•  Competitive pay 
• Annual bonus  
• 33 days annual leave inclusive of Bank Holidays  
• Fusion working (our team are regularly in our venues, working collaboratively in our bright offices in Angel, or focusing on individual projects with work from home Thursdays)  
• Staff discount in all venues (50% off Sunday, Monday, 25% off Tuesday – Saturday, and free game hire)  
• Private healthcare  
• Regular team socials and weekly lunch in venue  
• Monthly learning and development classes, quarterly teambuilding events  
• Summer and Christmas socials  
• Help @ hand 24/7 health support  
• Free access to therapy, nutritionists, and physiotherapists