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Sales Operations & CRM System Lead

Crownhill
3 weeks ago
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Sales Operations & CRM System Lead
Full-Time | Competitive Salary
Technology Company – Automation Applications Sector

An established technology company at the forefront of automation applications is looking for a Sales Operations & CRM System Lead to join their Sales HQ.

As the new CRM and Sales Operations expert, you'll play a pivotal role in optimizing the sales infrastructure, ensuring data accuracy, and driving the usability and effectiveness of the CRM system company-wide. You will play a key part in enhancing the productivity and efficiency of the sales teams.

Key Responsibilities:

  • Lead the ongoing development, maintenance, and optimization of the CRM platform across departments.

  • Ensure CRM data integrity, accurate coding, and streamlined usability to support business operations.

  • Collaborate with sales, marketing, and customer success teams to align CRM capabilities with business goals.

  • Monitor, analyze, and report on sales performance metrics to guide strategic decision-making.

  • Identify opportunities for process improvement and implement best practices in sales operations.

    What you should bring:

  • A degree or HNC/D in Business Administration or a related field (essential).

  • Proven experience in sales operations, sales data analysis, or a similar analytical/commercial function.

  • Strong proficiency in CRM systems (e.g., Salesforce, HubSpot, Dynamics, etc.) and tools used in sales performance analysis.

  • Meticulous attention to data detail with an eye for process efficiency and user adoption.

  • Excellent communication skills with the ability to liaise effectively across departments and technical teams.

  • Strong communication and presentation skills.

    Why Join?

  • Be part of an innovative company shaping the future of automation technology.

  • Collaborate with a skilled, supportive, and passionate global team.

  • Opportunity to influence and evolve core business systems.

    Applicants must be fully eligible to work in the UK

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