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Research Manager (Quantitative, B2B Focus) – Maternity cover

MTM London
Leeds
1 week ago
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Overview

Research Manager (Quantitative) manages and supports on quantitative research projects, delivering strategic research and insight projects to a variety of clients. The role is B2B focused, with opportunities to work with esteemed clients across a mix of both ad-hoc and tracker studies.

Responsibilities
  • Managing and supporting client projects from inception to completion
  • Deliver concise analysis and engaging outputs
  • Play a key role in brainstorm and execution, both at the beginning of the project for questionnaire/discussion guide design; and on the back end with analysis, storyboarding, and reporting
  • Drafting proposals and working with clients to identify new business opportunities for MTM
  • Co-ordinating junior research colleagues, suppliers, and other resources to deliver projects on time and on budget
Project-based responsibilities
  • Attend client briefings, leading these on smaller projects, and maintain effective communication lines with clients both during and in between projects
  • Contribute to all aspects of the project lifecycle, from initial set-up to the presentation and delivery of the final outputs to the client
  • Effectively manage project and proposal timelines, revenue phasing, suppliers, and resources
  • Proactively engage in practical client work on projects (i.e. production of research materials and outputs), collaborating with junior colleagues to use time and skills in a sensible manner
  • Generate research materials (mostly questionnaires and stimulus) and liaise with the team and third-party suppliers to ensure the needs of the client are met
  • Source and analyse the most effective research evidence to utilise on an individual client and project basis (likely to focus on quantitative data collected by surveys, although could include other forms of primary and secondary data)
  • Utilise LLMs and Undertake desk research on specific areas of interest when required
  • Analyse and present information and outputs to a consistently high level
  • Work with the team to select the appropriate statistical techniques in project work and explain techniques to clients
  • Ensure all research is conducted and processed in a way that complies with the data processing regulations outlined within current legislation
  • Comply with the Market Research Society (MRS) Code of Conduct
Line management and reports
  • Manage teams of Research Assistants, Research Executives or Senior Research Executives on live project and proposal work
  • Provide direction and support to junior team members, performing a mentoring and coaching role within the team
  • Set clear, motivational, and measurable development objectives for any direct reports assigned
New Business responsibilities
  • Draft, develop and present quantitative research proposals to clients and key accounts, and support others in the creation of larger or hybrid proposals
  • Prepare appropriate quantitative project costs for a senior colleague to sign off
  • Generate new business through sales contact points with existing and new clients
  • Support on the preparation of sales and marketing materials and on campaign activity
  • Passionate about research
  • A great communicator, spanning internal and external meetings, client calls/emails, and more informal channels such as slack
  • Proactive and inquisitive approach to live project and potential business activities
  • Effective organisation, time management, and planning skills
  • Strong analytical skills
  • Accuracy and attention to detail, with high standards of written output
  • Collaborative and able to get the best out of other people
  • Conscientious approach to project management
  • Calm and solution-focused in the face of project management difficulties
Experience required
  • Quantitative research experience from within a research agency
  • B2B experience preferred, but not essential; understanding and interest in B2B, especially in Web/App development, SaaS, Advertising required
  • Experience or interest in the tech or media sectors
  • Extensive experience in writing screeners and questionnaires
  • Practical experience or knowledge of a range of data analysis and statistical techniques
  • Experience with Q, or an openness to learn (training provided)
  • An impactful storyteller who excels at simplifying, educating and inspiring
  • Excellent written and visual skills with a flair for simplicity (plus flair for data visualisation)
  • Excellent analytical and critical thinking skills; intellectually curious
  • A desire, and ability to cultivate client relationships – answering questions before they ask & able to pick out the nuances of clients’ business challenges
  • Attention to detail with exceedingly high-quality standards
  • Ability to balance multiple projects simultaneously and consistently meet deadlines
Skills and knowledge
  • Demonstrable understanding of the General Data Protection Regulation
  • Strong technical skills, with proficiency in both Office and Google Suites – please note this role will require extensive use of Google Sheets/Slides – training provided as needed
  • Familiarity with data analysis software such as Q
Examples of the types of projects you could be involved in
  • Fuelling the brand equity and communications strategy for a leading design software company, understanding the needs of core and stretch audiences
  • Brand health trackers for a global tech company to help them improve their product marketing for a portfolio of developer products
  • Thought leadership studies with widely published white papers to explore CX trends, digital Out-Of-Home (OOH) advertising, and many more
About MTM and benefits

MTM offers a range of training elements, incl. on-the-job training, company-wide (e.g. story-building, proposal writing, etc.), team-specific (e.g. stats, questionnaire writing, etc.) and external training. You’ll get to work on innovative approaches with some of the brightest and most experienced researchers and strategists. MTM puts a lot of emphasis on personal development with objectives reviewed regularly and we let people find their own path in terms of specialism.

What are the benefits?
  • A discretionary bonus based on both individual and team performance of up to 10%
  • Support towards career development (to become a certified member of the MRS for example)
  • In addition to all national holidays, MTM offers 25 days leave + your birthday off
  • External yearly training budget of £500
  • Employer pension contribution
  • Private health insurance
  • Life insurance and income protection
  • Season ticket loan
  • Company paid flu vaccination
  • Extra days holiday for length of service

Around 60+ curious minds, all with a real drive for getting to a good answer. Not always the easiest answer for our clients to hear, but the answer that will help them move forward.

We work on a hybrid basis. People come to our offices three days a week – to connect with each other for more creative meetings and deeper conversations, or simply to have fun.

We have socials, book club, team lunches, quizzes, awards, charity events and good old fashioned coffee breaks, so that people can get to know each other.

If all of this sounds exciting, we’d love to hear from you…

To apply for this role, please send in a CV and why you’re interested in the role.


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