Regional Compliance & Data Quality Support Officer

The Compliance and Data Quality Support Officer will support HMCTS’ compliance requirements and data quality under the leadership of the Regional Support Unit (RSU). The role reports to the Regional Performance Lead and provides consistent administrative and analytical support to embed compliance and data quality reporting within a region.

• 
  
• Act as the first point of contact for frontline staff, providing advice, resolving issues and escalating key findings.
  
• Monitor the completion of data quality activity reports on a weekly, monthly and quarterly basis and produce management information and insights.
  
• Develop and maintain a virtual community of frontline staff to support and guide data quality reporting.
  
• Identify trends and issues that require resolution and communicate findings to the Regional Performance Lead.
  
• Liaise with other Compliance and Data Quality Support Officers to provide responses to queries.
  
• Provide advice and guidance on compliance and data quality matters; decide when to escalated to senior staff.
  
• Support the Regional Delivery Director and Service Owner in improving compliance and quality across the region.
  

Hybrid working arrangements are available. Employees are expected to spend a minimum of 60% of their working time in an office. The role is based at an HMCTS site in the South West Region, with occasional travel across the region.

• 
  
• Paid annual leave – 25 days on appointment, increasing to 30 days after five years.
  
• Pension scheme provided by the Civil Service.
  
• Access to training and employee networks, including support for minority and disabled staff.
  

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.

The Civil Service Code sets out the standards of behaviour expected of civil servants.